"The person I spoke to on the phone was very knowledgeable and helpful. "

"I have yet to receive my parts order, but the phone call I rec'd to review my order was very friendly and useful, so I'm pleased with how this transaction is proceeding up to this point."

"It would have been somewhat better if the online purchase had made it clear in the beginning that I should wait, prior to arrival at the dealership, for an email telling me that my order was ready . As a result, I arrived at the dealership, the order was not ready, and the salesperson seemed a bit taken aback by my presence. Ultimately, he listened to my story, and retrieved my order. "

"I wasn't expecting my online order to process so quickly and promptly. Upon arriving at the dealership to pickup my parts, a nice salesperson greeted me after getting out of my car (probably hoping I was there to purchase a vehicle). He asked what brought me to the dealership and he showed me to the parts counter. Great experience!"

"Very good experience ordering and picking up parts. Order processing is also fast and no hassle. "

"Pleasantly surprised f as fast"

"Online ordered on a Friday... ready for pickup at Roseville Toyota on a Sunday... fast results... keep up the good work!"

"The customer service was awesome. Very friendly and helpful. "

"The service was top notch and the people could not have been better
"

"Roseville Toyota provides the fastest service for our needs. Thanks Ron"

"It was quick and easy. I would definitely buy parts here again.
Already a return customer. "

"Extremely poor, seems like they're always in a hurry, not friendly at all."

"Placed an order on May 15, 2023 and as of June 10 I haven't received the parts. I called 10 times and they refuse to refund my money. No help from parts department. I feel like I've been scammed by Roseville Toyota."

"Not responding to email and I can’t check status of my order that was supposedly going to ship 5 days ago."

"Molly is a great advisor, would recommend to anyone with car needs! "