"Site was a bit glitchy while checking out. I had to select/deselect options to get the order to go through. Everything was perfect what checking out. "
"I knew what I wanted but wasn't sure what I should get. They made this experience very easy from start to finish and I actually know more about my product than before I started my purchase."
“We are glad to hear you found our site informational. We greatly appreciate the feedback. Thank you for working with us.
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"The person I talked to on the phone was very knowledgeable and helped me choose a product."
"Easy to use website and helpful chat staff"
"I need the floor to practice...and it was very easy to find and order the one I wanted. More when I receive it!"
"This is my third order, I ordered once to see how my experience would be, then a second, and now this third time. The first and second order came at the same time and within 5 days. All three mats were dropped at my front door, well packaged. All the mats were exactly as promised. "
"Excellent Pricing and easy to order.
Thank You"
"I had difficulty finding the check out basket. Ordering directions could be more user friendly."
"Easy to find information about Carpet Tiles -- Best Price on the Internet."
"I worked with Ethan on my original purchase. He was extremely helpful in picking out the right flooring for my fitness facility and guided me toward the right accessories. We love our Jumbo Soft Tiles and are back for a second order to fill-in the rest of the floor. The customer service has been fantastic and we've received our product very quickly. I am definitely a happy customer!"
"whether ordering through phone or online, the experience was excellent!"
"There was a graphic that showed the thickness of the product with the heigth of a dime.....it was the perfect way for me to see that I was getting what I needed"
"Easy order process. Seamless. "
"just wanted to purchase tiles, website said i already had an account but i never recieved an email to my email on file. So, I had to create a new account with my husbands email. Just frustrating when something that should take 5 minutes takes 20. I had already recieved samples and new what i wanted.
Thank you! "
"Did research for new flooring for home gym and found Rubber Flooring Inc for the product I was looking for. The sample provided and it was what I expected. Ordering was easy and cost was great compared to other places I looked into. Recommend this company to anyone looking to upgrade an area of their home. "
A rep from Rubberflooringinc.com, IncStores1, has responded:
“Good Morning,
I hope your day is going well. We want to thank you for your feedback. We would love to improve the online ordering experience for our customers, so any information helps. When you have a moment, we would love to hear from you in regard to the specific issues you had. You can contact us via phone, or email. Our contact number is 800-613-0996, our contact email is customerassistance@rubberflooringinc.com.
Thank you for working with us.”