"helpful caller on the phone was professional and polite"
"It said if I order 10 3' * 3' and 6 2' * 2' the shipping is free. But that is not the case. It has added shipping cost. This has forced me to buy only 2' * 2' mats. Bit disappointed."
"ONLY THING AFFECTED MY EXPERIENCE IS THAT BOTH QUOTES WEREN'T ON THE SAME INVOICE. I HAD TO RING OUT SEPARATELY SO MY SECOND PRODUCT WAS NOT APPROVED BY AFFIRM. ALSO, THE TAXES WHERE NOT ADDED ON SO THE PRICE WAS HIRE. PLEASE LET YOUR REPRESENTATIVES KNOW TO GIVE ALL OF THE PRICE TO CUSTOMER BEFORE CHECK OUT."
"Good service and a quality product ..... thank you"
"Easy to order, thanks a lot"
"Website was easy to use and had many options"
"Great product! Came much faster than expected. "
"this was a seamless process and appreciated the follow up email."
"I love that shipping was free!"
"Easy to figure the number of tiles needed and additional supplies. Got a discount and with delivery + tax it was a good price. "
"Ordered samples, they came quickly, good products."
"said I could get 28% off for signing up for club/newsletter. Didn't send email/coupon code. Will make future purchases."
"I got the 3 free floor samples to check which one will work for my project. Good follow up and discount code I had my order placed! "
"Order was easy, except I'm not sure it will get here. My company was excluded from the shipping address. The company name was erased from the form several times. Let's hope it arrives."
"Even with my discriminating decorating sense, there were many options for me to choose from and with the variety available I was able to make a decision."
A rep from Rubberflooringinc.com, IncStores2, has responded:
“Thank you for reaching out to us. I am sorry about this frustration, we would love to be able to assist you with this. Please call in at 800 613 0996”