"Everything with rugs.ca went smoothly.
The only problem was with UPS on delivery. They changed the original delivery time by bringing it forward 24 hours, then failing to make this delivery. They then changed the delivery time back to the original time and date. This caused me to have to change my schedule twice, which was irritating."

"The purchased rug was great, in fact, I have now ordered a second rug. Thank you."

"Very good customer service . I ordered the wrong carpet size . Cancellation and refund was a very easy , quick and smooth service "

"Very good so far, good site for searching the rug that I expect in a few days."

"A friend recommended rugs.ca years ago and this was our 4th rug from them. It's always a 5 star experience, from the unbeatable selection, to the quick delivery and outstanding quality. Our other rugs are still soft to the touch, transform the space and look like new. This one is no exception!"

"No issues looking as selection and sizes. Very easy to navigate on website, fast service when I ordered. Gave me notification as to when it would be delivered. "

"The selection and search optons for rugs was excellent. I found just what I wanted after a couple of hours. I placed my order and within a few days my rug was delivered. The packaging was perfect and the little 'booties' on the end of the rolled up rug was a nice touch. Will definitiely use again."

"I haven't had a bad experience with rugs.ca yet. I haven't had to talk to any service people frankly because all the rugs I have gotten have arrived in a timely manner in great condition and as described. Nothing but good things to say! Looking forward to receiving my next purchase."

"Very good so far but haven’t got my rug yet"

"Easy to navigate for rug search. Rug arrived on time and as advertised. "

"I purchased an indoor/outdoor rug. Love the texture and look. It is exactly as described on the website. Also impressed with your free shipping and speedy delivery. Thanks."

"searched on line found what i waanted and order was simple and noww on there way"

"Excellent’ Price,delivery, carpet super "

"The rug and underfelt arrived quickly. They were well packaged and met my needs. Thank you."

"Absolutely what we were looking,arrived on time, could not wish for anything more. 10 out of 10"