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Product & services pricing
4.16/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.45/5
Customer service:
4.00/5
Return/Replacement policy:
3.82/5
Featured Review


Verified
4/5

2024-04-12

Round Sisal Rug

"It was a softer weave than I expected. My previous sisal/jute purchase was a sturdier material. "

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Verified
5/5

2019-09-15

Lynn

"Excellent website as you can search by size, colours etc. Delivered the day they advised us they would which is very important to me. This is my second rug I have purchased from them and will continue to shop and recommend them."

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Verified
5/5

2024-04-11

Perfect

"Easy to order/rec’d when expected"

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Verified
5/5

2024-04-07

Fast delivery

"My daughter is thrilled with her new red shag carpet. It is soft and thick and luxurious. Looks great in her room."

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Verified
5/5

2024-04-05

Love my new carpet!

"I felt the website did an accurate job of depicting the colour, I especially appreciated the video and the "see in room" option. I have never ordered a carpet on line and was nervous but the carpet is very soft and was light in colour exactly what I needed to contrast my dark floors. When it arrived it had deep folds but you can get these out right away by putting a damp towel on the back and ironing. They said they would come out in a few weeks, but who wants to wait for that! I also purchased carpet underlay and Duct taped prieces together to make it 1/2 inch smaller than my rug, this made a huge difference, the carpet now feels lux!"

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Verified
5/5

2024-04-04

Awesome service

"I have order 6 rugs from you over a short period of time. Great quality great service kiddos to all who work so hard very much appreciated "

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Verified
5/5

2024-04-04

My go to rug store

"We love our new rug! Shipped quickly and looks just like the photos. Was packaged well and no smell when opened and unrolled. "

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Verified
5/5

2024-03-31

I I had an amazing experience with this company

"The best rugs ever, great quality and very reasonably."


Verified
5/5

2024-03-29

Love dealing with this company.! Great selection of rugs!

"Easy website, fast delivery and wonderful customer service!"

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Verified
5/5

2024-03-29

Great Selection

"I needed a runner and found one on rugs.ca. I especially appreciated that I was able to see the runner in the exact intended location. Ordering was easy."

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Verified
5/5

2024-03-26

Very happy

"Beautiful collection with reasonable prices and decent quality"

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Verified
5/5

2024-03-25

VERY PLEASED

"This new carpet looks great! It was delivered promptly and in perfect condition. I loved being able to use the online app to view what it would loo like in my home, before purchasing it. I am a happy customer !"

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Verified
5/5

2024-03-23

Great deal

"We were softer area rugs to protect our wall to wall wool rug, after we got a new puppy. He loves to run in the large space and rather than restrict the puppy we decided to protect the wall to wall with area rugs. We found a great choice and bought 2 large area rugs and a small runner. The rugs arrived quickly and look great.
"

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Verified
5/5

2024-03-18

Excellent service

"J'ai acheté un tapis et je suis satisfaite."


Verified
5/5

2024-03-18

Rugs.ca

"Have ordered from this website 2 times before and was happy with the customer service and the product. This ordered has not arrived yet but I expect that I will be just as pleased as I was with the previous 2 orders"

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