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Product & services pricing
4.18/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.46/5
Customer service:
4.04/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2023-02-25

Round area rug

"The service we received from this company was exemplary.

Taylor, the person who contacted us from customer service was extremely helpful, courteous and professional. I highly recommend using this company as they will ensure your complete satisfaction.
"

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Verified
5/5

2023-02-24

Customer service

"Something generated an invalid shipping address (my invoice was correct) and cust serv fixed it right away and a few days later in was delivered "

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Verified
5/5

2023-02-21

Excellente expérience

"Tout était parfait, rapide et efficace. Merci "

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Verified
5/5

2023-02-21

Purchase of a runner.

"My first experience of buying a carpet on line.
-Ordering was convenient and easy.
However very difficult to know;
1) the quality -thickness.
2) designs on a Computer screen and in person are totally 2 different things.
I have not received them, so I do not know what to expect.
"

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Verified
5/5

2023-02-20

Exactly as shown

"I was very happy with the round area rug ordered for under the dining room table. Delivery was in a reasonable time, as well."


Verified
5/5

2023-02-18

thanks

"The rug was as advertised. Prompt delivery."


Verified
5/5

2023-02-17

My Experience

"I am new to this site but the selection is amazing! I haven't rec'd my rug yet so I can't comment on much more. The delivery time is great and if all goes well I will be an avid buyer. Thanks!
"

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Verified
4/5

2023-02-16

Nice rug

"Lovely rug and good quality pad. Service from Rug.ca was also prompt and efficient. One star off due to poor service from FedEx who left the items in my apartment lobby instead of dropping off to my door. I ended up having to drag the 8x10 rug and same sized pad up by myself and it was very inconvenient. Luckily I was able to get them soon or my neighbours might have also been inconvenienced. "

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Verified
5/5

2023-02-13

Very easy site to navigate.

"Loved being able to virtually see the runner in my hallway. Helped me to make a good colour choice."

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Verified
5/5

2023-02-12

Pleased

"... with process, delivery and quality of product"

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Verified
5/5

2023-02-12

Awesome !

"We bought a runner last year, and just purchased the matching living room rug.We are extremely happy with the website,the quality,and your quick delivery time. I would say this company has given us the best online ordering experience. THANK YOU."

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Verified
5/5

2023-02-10

Good site, and quick delivery

"The ap to show the rug in your home was very user friendly, and the Fred delivery was faster than expected "


Verified
5/5

2023-02-04

Awesome service

"The delivery was fast and the rug looked exactly like the photo. Surprisingly good quality! Would definitely order through them again."

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Verified
5/5

2023-02-04

A+ Experience!

"Ordered my rug on clearance, got it a few days later, super happy with it!!! :)"

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Verified
5/5

2023-02-01

No complaints

"My carpet arrived on time and next to y back door,as I requested.it was well wrapped and in perfect condition.i love it "

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