ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2007-12-01

"I ordered a Speck ToughSkin case for my iPod on a Thursday night, received a confirmation e-mail with tracking information immediately and the product arrived Saturday.

Very pleased and will probably order again from this retailer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-03-06

"Overall, a pretty good experience. I ordered a leather case, a hotsync cable, and some stylus for my Sony Clie PDA. The shipping took a little over a week--a little longer than most other places that I have ordered from. But despite that, my order was recieved in an acceptable time. The stylus that I ordered were not correct for my PDA. I contacted SF Planet and the responded very quickly with the correct stylus. They sent the correct stylus and pre-paid shipping to return the incorrect stylus. I recieved the correct ones within 5 days. The customer service respond pleasantly and quickly. I would buy, and plan on doing so, again from SF Planet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-02-23

"Excellent service, ordered a Blackberry case late one night, and received UPS shipping information promptly first thing the next morning. Definitely would recommend purchasing from this seller to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-28

"I ordered a hard case for my cell phone. They e-mailed me a confirmation and a shipment notification, and the item arrived promptly. No complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2005-02-25

"Purchased 2 ea. Krusell Cell Phone cases on Monday Feb. 21st and received, via USPS Priority on Thurs. Feb 24th (Northern VA). Once the order was placed, I immediately received confirmation of my order via email with the USPS tracking number included. Cases were received as advertised and I'm very satisfied with my purchase. I would not hesitate buying from SF Planet again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site