ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.81/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.67/5
Customer service:
3.79/5
Return/Replacement policy:
3.53/5


Verified
1/5

2024-12-17

Where are my speakers?

"Never received the product I ordered. "


Verified
5/5

2024-12-17

Very good site

"Fast shipping with high quality speakers"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-12-14

My purchase has not been delivered

"Item not received. The shipment method used, USPS, is unreliable in Miami, FL, as they have lost several packages in the recent past. Please advise on how to resolve this issue or consider using a more reliable shipping method for future transactions.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-12-10

A bit delayed…

"But once it arrived, very satisfactory."


Verified
5/5

2024-12-10

Speakers

"Got exactly what I wanted"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-12-10

Long shipping times

"To start with Adam is excellent he answers emails very promptly and he will take the time to help with your order, my complaint is the time it takes to get your order plan on a week or two then you may find out that the item is out of stock, Gramophone needs to work on 2 day shipping or something close and item showing in stock that are not that would compete with other companies alike "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-10

great service and I will buy from them again

"Store client manager is super knowledgeable and helpful and follow through with my order and ensure I get what I need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-08

Excellent Buying Experience

"Awesome!!! Excellent Customer Service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-05

Great price, great service. Very happy.

"There was a sale and not only was the price fantastic, the experience online was easy and my items shipped so quickly! Will 100% buy from this seller again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-04

Great customer service

"Great price, Great customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-29

Great Customer Service

"Joseph was very helpful discussing options based on listening experience.
Was a glitch with equipment order from location of where equipment was being shipped from which Joseph contacted me about delay of shipment which was nicely handled.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-30

Review

"Got a good deal and am really enjoying my new pro-ject turntable"


Verified
5/5

2024-11-30

Very good

"good services , fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-21

Great service - very helpful staff.

"Client Manager Ryan was very knowledgeable and helpful as I completed my online order. "


Verified
1/5

2024-11-22

Item defective and support non-existent

"I order a CD transport that was defective. Still waiting for a refund. No communication from them."