"The item arrived in perfect condition. I appreciated that when there was a slight delay in fulfillment time because of high demand for the product that someone from SKY by Gramophone sent me a personal email alerting me to the situation and apologizing for the delay. This thoughtful communication is a great example of excellent customer service. "

"I am always pleased dealing with Sky by Gramophone. Their pricing is wonderful and the customer service cannot be beat."

"I’ve bought several pieces of equipment from this company, Joe, took care of me. They’re very professional knowledgeable and go above and beyond to take care of all your needs. I will not hesitate to do business with this company in the future. Thank you, Joe."

"Shipment arrive on time, projector nicely pack on a create."

"Adam was terrific,he was helpful and very knowledgeable."

"Totem subwoofer auto on/off doesn’t work. Absolutely no instructions with item. "

"Great service! My product came ahead of the estimated delivery time. It was well packaged and no damage that I could decern. The price for my product was very competitive with other companies selling the same product. I am very satisfied with this transaction and will definitely buy from them again. "

"This is a Christmas present and Gramophone had product in stock."

"I had a good experience with this company, however the reconditioned unit I purchased is defective. The Marantz SR8015 does not work properly, and I had to ship it back at a cost of $184.00. The company got back to me quickly and instructed me on how to return the SR8015 for a refund."

"Everything was seemless. Great speakers. Delivery was smooth. "

"I bought a high-end pair of headphones used "like new", and the company (and more likely, their supplier) were true to their word and gave me a very good deal on headphones that were indistinguishable from new."

"Excellent product knowledge, selection and incredibly friendly service. Could not be any more satisfied!"

"very helpful with product advice"

"I was able to purchase so fairly expensive headphones, upon arriving the headphones had a cable issue but more importantly they didn't hit the mark as far as sound, I was introduced to a better replacement for around the same cost and I love the New Headphones. "

"Overall sky by gramophone gave me great customer support and a good discount to round it out overall great place for all your Hifi needs"