"I'm really pleased with the Shanling ET3 digital transport I purchased. It was great to be able to buy it from Sky rather than an eBay seller located in China. Sky's communication with me was excellent. I will definitely keep Sky in mind for future purchases."
"Also the unit won’t go above 84 ever. My SR 5015 Maranz was a much better unit then the referbished SR 6015 Maranz that I got from you all a week and a half ago. It is so disappointing that I turn the Maranz unit off and only use the tv sound. "
"I found a subwoofer I had been looking for at the best price of any other site I visited. "
"I love this store. Thank you so much for your assistance."
"Timely delivery of a quality product."
"It is easy browsing and the assortment is covering all you might need. We ordered a bundle with a Sony Bravia and a Leon picture frame and wall mount bracket. Although the order had to be delivered in three batches, all of them arrived in excellent shape.
There was a little bit of confusion on our end about the notifications on deliveries, but this was quickly resolved after reaching out to customer support. A real person (mind you!) responded promptly with some solid info.
Solid."
"Quickly delivered a tv cabinet that had limited availability when other retailers could not. The item arrived in perfect condition. One minor issue was quickly resolved with the manufacturer. I would recommend Gramophone to everyone!!!!!"
"No, correspondence and never received item. Still waiting to speak with a representative."
"Great merchant to deal with. Sky by Gramophone always has the best prices and shipping is always fast and free "
"While most on line interchanges as easy and clear when there is a question it's very nice to get a human on the phone. Adam was warm and personal and got me my answer quickly and fully. That's worth a lot to me."
"My order shipping information hadn't been sent to my email after purchase. The SKY team recognized this lapse and called me to let me know, sharing the shipping information over the phone. I was beginning to worry about my purchase, so it was very thoughtful for the customer service team to call, and I appreciated that they SKY team was monitoring this information to let me know. Thank you!"
"I had to return an item and it was promptly and cheerfully handled. Couldn't ask for more."
"Quick shipping, and very helpful tech support setting up the unit. Thank you!"
"Gramophone was a pleasure to work with. My rep was knowledgeable and was very capable. He new the answers to all my questions. Really appreciate working with someone that is outstanding!"
"Ordered a new subwoofer @ 50% off original MSRP
Arrived promptly in what so far is perfect condition.
At this point completely satisfied."