"I was happy with the quality of the product and the low price! Thanks SWFA"
"Shipped properly and quickly"
"After my order was placed, the items arrived super quick. I had a few questions so I called HQ and received excellent customer service. I will be telling everyone I know about SWFA. Thanks Again"
"I ordered a Trijicon night sight which was on backorder. I asked when the site was expected and was given a specific date. On that date it shipped. Other sites just kept moving the backorder date."
"Ordered an m223 scope for my ar and everything arrived as ordered and when expected and a very reasonable price "
"I FOUND THE ITEM THAT I WANTED FOR A GREATLY REDUCED PRICE IN CLOSEOUT. THE SERVICE WAS GREAT AND THE CONCERN FOR THE CUSTOMER WAS OBVIOUS. I WILL BUY FROM SWFA AGAIN!"
"I ordered a SWFA SS optic over the weekend and everything went well. When I ordered an in stock item, I proceeded to the checkout and payed for it. Then I get an email on Monday saying that my optic was on backorder and would not ship for about 3-4 weeks. I called them trying to upgrade to a different model that was also backordered and the woman I talked to would not even try to help me. It seemed like she did not even care if she had my business or not. I get it. Keeping everything in stock is impossible, but they should inform you prior to your purchase that an item is not in stock. This way the decision to buy a product is up to the consumer if he wants to wait for a month or so before shipment. This is poor customer service all around starting with placing your orders to talking with a customer service representative. The only positive experience I had was that my order was cancelled quickly.
"
"Very happy with SWFA for their excellent customer service, waiting on a backorder is annoying when they don't show out of stock, but was shipped two weeks before the expected date to have in stock, it however didn't come with manual. not that big of deal but kinda expect it. all in all the clarity of this glass is awesome and the response from their customer service was great."
"great service / great prices on great products"
"I received an email the day after my order was placed letting me know the ammo I ordered was out of stock. It has been two weeks and my order still has not shipped.
However, I see that the ammo is still available for order with no notice that it is back ordered. "
"The scope ordered was out of stock. I am waiting on latest information.
Thanks
Verlon Van Zandt"
"nothing has arrived. have they shipped it?"
"Very helpful and quick email responses. Item I wanted was out of stock but emailed letting me know and informing me of similar options which worked for me. Definitely my new go-to for shooting supplies!"
"Initially ordered a Leopold Mark 4 base w/15* MOA (LEU59235) and on the advise of Michael E. at SWFA, I waited a couple of days for the newer version of the same base w/20* MOA (LEU170744) to arrive at their warehouse. Excellent recommendation! "
"I am very happy with my recent purchase of my 12x42 SWFA scope. Product is high quality and meets all specs as advertised. I rate it with other scopes that I own including Leupold, but at a much better price point. There might be a better value for money out there, however I have not found it!"