"We already purchased a king plush soft mattress which we love! We decided that the low profile foundation would be better for us so they are changing that out with no problem."

"There is always someone to help with any inquiries through the chat system. I had all my questions answered with patient and compassionate representatives. Thank you!"

"Received the mattress and it was in excellent condition, delivery was perfect. The mattress is perfect and looks great. Great service and ordering was easy. Thanks for making a great product in the USA. "

"Website was resourceful and easy to navigate. It took me a little while to find the warranty and trial period information but overall good experience. "

"This is my second purchase of a Saatva mattress. The website, the on-line chat, and the representative on the phone call could not have been more helpful."

"As a business owner who appreciates quality and service, I found it with Saatva. "

"We were reluctant to shop for a mattress online, but after looking at all of the brick & mortar stores that are out there, the thought of navigating that was too overwhelming. We spent quite a bit of time online
researching various online vendors, focusing ALOT on reviews. Saatvamattress had the highest consistent rating of everyone hands down. My husband and I don't suffer from any kind of pain or sleep issues and we are very compatible with regard to the firmness of the mattress. So........that's how we
ended ordering a mattress through this company. Communication thus far has been prompt and thorough. Once delivery and setup are complete, I will follow up with an additional review."

"Easy to use website full of product information and otdering process. Able to chat online with customer representative. "

"I ordered my mattress last night and I was going to do it online but one of the things I needed to have done required me to do the order over the phone. They called me and handled the order quickly, took care of what I needed done and didn't try to force any upsale items on me. I felt great dealing with them and feel this is the way sales should be."

"The only comment I have is that the customer reviews are ALL several years old. My wife wondered if you were still in business."

"No hassles, I do wish that I could see the mattress for real somewhere before purchase."

"I have been doing research on my next mattress for over 3 years now, and can only say its more than overwhelming. It's like deciding on what shade of "blue"to paint your room. I'm a green buyer, but also can't trade in comfort nor quality due to multiple injuries literally from head to toe. I had done some research in theast on this promising company and others and figured the best would rise to the challenge and surface again in my searches. So, two years later, you did. With a hybrid mattress, one I hope I'm sayisfied with. I too I'm a Wounded Warriror, and glad you are a supported of the WWP. Can't wait to get my mattress, Soon I'll be in for surgery and maybe I can find some relief from both the surgery and thr mattress. ;)"

"Any questions you have about your purchase are answered within what seems like an insant. You're never left hung out to dry wondering what's going on. You are kept in the loop throughout entire process. Very professional and friendly!"

"This is our 3rd mattress purchase with Saatva
No need to go anywhere else when I know I will be treated well"

"Very confusing website. Popup chat was annoying "