ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2017-08-09

Customer Service

"I greatly appreciated the outstanding customer service that I received when I decided to change my order! No hassles, no probing questions, etc. I can't wait to get my mattress!"


Verified
3/5

2017-08-09

information feels vague

"I am ordering a new mattress as part of a work move, and, as I am currently "house-camping," am anxiously awaiting updates on my order and its time frame. I placed my order on 8/3, and have received no more specifics than the the generic "9 to 18 days." There is also no way (that I have noticed) to use my order number to look up information on my order, in case I somehow missed a relevant email in my Inbox. And so I am sitting (in a sleeping bag, on the floor) hoping that everything is proceeding as it is supposed to."


Verified
5/5

2017-08-09

quick response

"Had confirmation of sale by email same day, with follow up emails and texts. Customer service very nice and helpful. Now just waiting on delivery email, will follow up on the rest of the process."


Verified
5/5

2017-08-09

Mattress purchase

"Extremely pleasant and courteous! Also very knowledgeable."


Verified
5/5

2017-08-08

Ron's experience

"We had to make two changes the first day and they were extremely helpful and cooperative.
Thanks,
Ron McGinnis
"


Verified
5/5

2017-08-08

Mattress purchase with Saatvamattress.com

"This was incredibly simple for such an expensive purchase! Live chat was helpful. Descriptions were very informative. Price was great! Can't believe the 120 day trial. Tried my son's new mattress purchased here and it seemed very comfortable. Hope the long term trial is just as good."


Verified
5/5

2017-08-08

"Gave us a great deal of info to help with decision.
"


Verified
5/5

2017-08-08

Easy Purchase

"So far so good, the order process was easy , no guess work"


Verified Saatvamattress.com Shopper
Verified
5/5

2017-08-08

Easy to purchase online

"The buying experience was very good. The always available chat is very nice and the easiness of buying this mattress online was great. Can't wait to get my mattress."


Verified
5/5

2017-08-08

I really appreciated the video on the mattress. I reiewed it twice. Checked other mattresses as well. But what I liked was how it was made.

"I spoke Chester one of your representatives. very helpful. I wanted the input on the Luxury Firm mattress. We felt that it would be the best for me. I am looking forward to a good night sleep on the new mattress!"


Verified
5/5

2017-08-07

second purchase

"we love our first mattress. the quality of sleep is amazing. decided to buy 2nd mattress for spare bedroom!"


Verified
5/5

2017-08-07

Excellent Customer Service

"What I most appreciated about my experience, was that every time I got on the website I had a representative available to answer all my questions immediately. This helped clarify many questions and concerns I had, and I was able to make a more confident decision in my mattress. My purchase was easy to make and the checkout process was smooth. "


Verified
5/5

2017-08-07

Excellent experience so far.

"I have a friend who is a happy Saatva customer. The reviews were excellent and I'm looking forward to the arrival of our mattress. "


Verified Saatvamattress.com Shopper
Verified
5/5

2017-08-07

Amazing Customer Service

"Imagine making a call, speaking to a product expert, and ordering your mattress is less than 5 minutes! That's Saatva!"


Verified
5/5

2017-08-07

Rating

"It has been outstanding in every way. Thank you"