"The young lady that took my order was smart, efficient and extremely pleasant. Answered all of my questions and took her time with me, I was very impressed."

"workers were friendly and patient as I am 83 yrs old and hard of hearing."

"We placed an order for a Queen Luxury firm mattress and foundation on the 24th July 2017 and the finished bed was delivered on the 4th August. Everything went perfectly smoothly, and the delivery company, K&B Quality Service Inc. were amazing. The two delivery men were incredibly professional and very caring about taking the bed through house house and not to damage anything as they went. Prior to delivery, I required some information from Saatva and Stephanie W was very prompt and helpful in supplying me with what I needed. We LOVE our new bed and can only believe that the company will continue to provide the finest beds and the finest service. We thank you Rod Rudzin and your staff for providing us with the best shopping experience. "

"Never have ordered a mattress online before. I found out about Saatva mattresses through my brother. He needed a mattress badly so he did all the research and bought the luxury firm. He's on his 4th week and loves the mattress. So, when I needed a mattress I went on your website, read everything, talked with my brother again and bought the luxury firm. Can't wait to try it. Hoping it will help with the back problems."

"Easy to buying and smooth process"

"It's obvious that you have done a lot of "sleep study" to determine the right mattress for our various comfort requirements. I had to laugh at "are you tired of having your arms fall asleep before you do?"... because it's true of me and, along with the remainder of your description, made my "Plush" decision so simple. I'm thrilled with your stance on customer satisfaction and returns with no penalty. I am about to lose over $300 because the mattress I bought from Macy's a few weeks ago is terrible! But I am so excited to get my new mattress from you!"

" I'm waiting to get my mattress hopefully it'll be OK, I will let you know. "

"Ordering my new mattress was as easy as buying something on Amazon. The website also had a pop-up that allowed you to ask a question about ordering. I got a reply back within about 15 seconds also, which was surprisingly pleasant."

"So far everything has been very easy and smooth!!"

"Ordering was straight-forward, and the attention given to me as a customer is extra-ordinary. I am eagerly awaiting deliveey and trying the mattrrss."

"Looking for quality matress that will last at least 5 years"

"I picked out the mattress and support and entered chat to see if there might be a discount for being a return customer. I waited for a response and it was slow coming. Finally, I received a reply of no with no explanation. If your mattress wasn't as good as it is, that response might have driven me to purchase elsewhere."

"Thank you all for making this amazing mattress! I can turn and sleep in all my weird positions and I wake up feeling well, without the usual stiffness and pain. Of course I am thrilled!! "

"I wasn't sure of what mattress, height or if I needed a foundation or not. The sales representative I chatted with was very patient and probably answered the same question more than once, however didn't seem to be annoyed that I asked it more than once for clarification. Additionally, I had a problem with the payment method and I received a call from a representative that AGAIN, answered my questions and assisted me in making my purchase.
I am very impressed with the company and am in hopes that once my mattress arrives I will be equally impressed with the product.
"

"I am thrilled with the way they treat the new mattress buying experience. I will recommend this to everyone!"