"I received the Pepper Blaster II very quickly. I was pleased with the fast service."
"My order did not arrive; I contacted them today, one week after the order should have arrived. The person who I spoke with was very helpful and Satety girl will reship my order but there has not been enough time yet to receive it. They did say that sometimes the post office is not good about shipping the products they sell. I do not know why the PO did not return the shipment to them if they did not want to deliver it."
"Very good. I received my products in a timely manner, well packaged."
"VERRY GOOD !. It was a pleasure in doing business.
decent product for the money. would shop through Safety girl again."
"They Did a GREAT Job.. Thank you !!!!"
"quick delivery and good service"
"Thank you for your service. Your call to my home stating my order would be back ordered was much appreciated. Further,your estimate as to when I would receive my order was right on! Excellent way of conducting a business, thanking you again."
"I ordered the Muzzle Mace Canine because my little dog has been attacked twice by large dogs. I also walk with my 2 year old, and having this now makes me more comfortable going for walks. We haven't had to use it since we got it and it would be nice if I never have to, but I am glad I have it!"
"The choices given for my item (personal protective spray) were wide with clear easily understood descriptions. The purchase I made came very quickly and all was correct with the order. I would order again from Safety Girl."
"It was a pleasure, I was able to find just what I wanted with ease and they delivered promptly. Will purchase from them again. Thanks!"
" Although the item was back ordered, the item did come though okay."
"Service was slow. It took over two weeks to get my order and I did not receive the free gift with order."
“Thank you for your recent order with us. I wanted to apologize about the delay in you receiving your order. It appears that some of the items that you purchased were recently out of stock. I am showing that the items have come back into stock and the order has shipped out for you. The free tool has shipped separately and you should be receiving the order in the next few days. If you could please contact customer service toll free at 877-734-2458, we are more than happy to assist you further with your order.”
"Have not received product. Also, I did not receive response after following instructions to change my order when I was notified that product was back ordered. I do not know which product I am waiting for. "
“Thank you for your recent order with us. I do apologize about the confusion and the delay with your order. I am showing that we are sending you the Sabre Red Spitfire Pepper Spray in Black. I have also taken 10% off the order for you. If you could please call customer service toll free at 877-734-2458, we are more than happy to assist you further.”
"It is quite frustrating when you order something online and you find out 3 days later the product is on back order....besides that everything was fine and as promised.."
“Thank you for your recent order with us. I do apologize about the delay in you being notified about an out of stock item on your order. I am showing that your order was placed on a Saturday. We are not open on the weekends, so we would have received your order on Monday and that is when you would have been contacted regarding any out of stock item. We are moving toward a real-time inventory system with our websites. If we can be of any further assistance to yo in the future, please call customer service toll free at 877-734-2458 as we are more than happy to assist you further.”
"Website was easy to use, had product I was looking for, quality of product for price...... I will rate this as fair. Product did serve its purpose but would of liked something a little higher in quality. Will prob use site again though."
“Thank you for your recent order with us. I do apologize that you are dissatisfied with the item you had ordered from us. If you could please call customer service toll free at 877-734-2458, we are more than happy to assist you further.”
A rep from Safety Girl, , has responded:
“Thank you for your recent order with us. I do apologize about you not receiving your order. It appears that the order is lost in transit. I am showing that we are resending the order out to you by UPS Ground. We would like to speak to you regarding your order. If you could please call customer service toll free at 877-734-2458 we are looking forward to speaking to you.”