"Sammy Dress is amazing!!!! Great product, quality and price, I will continue to shop here!!!!"
"I purchased items off Sammy Dress that never arrived. Customer service provided a refund. With which I purchased new items and paid for the expedited 7 day delivery option. On Dec. 4 I messaged customer support stating that all of my items still had not arrived and inquired when the items would arrive. I never received a response.
I sent 2 more emails to inquire and still have not heard anything.
It is now Dec. 15 and the items have not arrived. I contacted customer support's Live Chat, who stated the items will not send until Dec. 22. Furthermore they will not offer a refund towards the shipping cost that I had paid for.
All their Customer Support staff could do was apologize and give no solution to my issue. I am still waiting to talk to the manager/director of customer support.
I was very disappointed with the lack of service offered. I would not recommend Sammy Dress to anyone. They have horrible shipping practices and even worse service.
SammyDress stated in the reply that it has fixed my order. They have not. They will not refund me the money I spent on my order either. They will only put it in an account on their site and will not resend my order to me. So I am stuck paying more for the items I already paid for and cannot get a refund back to my bank account.
Be forewarned, the WORST ecommerce customer support online. "
"I have built a nice relationship with this company and am happy with the final outcome! Thank you for everything :)"
"This is the worst company ever! The products are garbage. The sizes are bogus. I bought a Christmas Sweater in a size large and when I finally got it (3/4 weeks later) the arms were ridiculously long and the body barely covered my torso...and I have a very short torso! When I submitted a ticket to get a refund they sent me a response asking for me to reply. When I tried to reply it said my ticket had been deleted and would not allow me to create a new one...it kept saying the verification code was incorrect. Awful awful awful awful awful!!!! DO NOT BUY FROM HERE UNLESS YOU WANT TO WASTE YOUR MONEY "
"Sammy Dress is a great place to find many clothing options at a very reasonable price! I have gotten a few items from them and I was mostly pleased with what I have received. I will be shopping through them in the future!"
"Received part of my order and received a response regarding the rest of the order 2 weeks after placing order. Once I received a response from customer support they were very helpful. They ensured my remaining items were shipped ASAP and I received all items before Christmas. They also provided a partial refund for the expedited shipping I paid.
Thank you Sammy Dress for addressing my issues :). "
"I found sammy dress when i googled this outfit. Sammy dress was exactly what i was looking for.The prices are very reasonable. The processing and delivery time was quick, and payment was easy and simple though paypal. I will be using this site for my clothes, and other items offered on sammydress.com and recommend it to my family and friends. I will also put the link to sammy dress on my Facebook page for my online friends to explore."
"I order from SammyDress.com at least ONCE A MONTH.. In the beginning it was very unsettling but with persistence and some INTERNET KNOW HOW to navigate thru the site, order items that were in my size and in stock I am now a PERFECTLY SATISFIED CUSTOMER of Sammydress.com. I always find something new to order from them and its always shipped on time.. I love sammydress.com. The attached order placed on 12/4/15 should arrive to me on Wednesday... THANKS SAMMYDRESS.COM"
"Sammy is garbage. I order 3 items to test in October. I never received the items at all, then I sent a ticket to address what happened to my items. No response, then I receive an email that the items were sent in Dec after I received the first email in October to say my order went out that I was not able to track.
Do not buy anything from this garbage site. I tested 40 dollars thank gosh it is not the $300 that I really wanted to spend. I believe all of the other reviews - no customer service and no products in a timely manner."
"I have recently come across online Ads for Sammy dress on Yahoomail and Cricinfo. After disregarding and closing these ads so many times I finally decided to check out this website one day.
Once I started to browse the site the first thing that came to my mind was - there is so much variety of stuff for such a reasonable price. I was very tempted to test try one product as its my first time buying something online from a new website I don't know much about.
I decided to buy a watch as I needed a sports watch. so, I registered myself and placed the order for one I really liked. - S-SHOCK black water resistant sports watch with Led light. It only costed me USD 7.29 and after taking the discount for first time user sign up I got it for a mere USD 5.11. How cheap is that!
I didn't take any courier tracking facility and used the standard courier to check how it goes. I got the watch delivered within 3 weeks as promised and it was exactly what it was shown and described as. Happy customer yay!
Later I bought a ring and got that as well with out any issues. I am very satisfied with this website and will continue to buy products every now and then.
I have already recommended it to my friends:)"
"I purchased a couple of items to ensure that the service was good and to gauge the sizing before I did a big order.
My order was dispatched and shipping was quite quick with no issues. The shipping costs are really reasonable - especially when you take into consideration that to send a package from one state to another in Australia it's at least $10.
The only small issue I had were the shoes were narrow but I didn't measure my foot or read the previous reviews so that's my own fault.
I love their quirky little Santa giveaway at Christmas. I've received cash off an order and a percentage off my purchase which is always handy at this time of year when your credit card gets a workout. "
"I am a lover of beautiful clothing and the prices for clothes these days are outrageous EXCEPT at Sammy Dress that is! I love the quality of the clothing, the material is top of the line and everything is just beautiful!
I have had a wonderful experience with them, the prices are wonderful. I have seen a couple reviews about clothing quality issues BUT i really dont know what these people are talking about, also the way I look at it is for the prices if you were to only get a couple months out of each item you got your moneys worth, but that isnt the case.
I recommend going with Expedited shipping as it is cheaper and quicker than standard shipping.
Customer service is great and so far I havent had any issues with anything :)
I know there is no such thing as a perfect company so I do expect there to be setbacks occasionally but I think overall for me this was a wonderful shopping experience and my daughter and I have decided to do shopping sprees on SammyDress several times a year! Finally nice clothes we CAN afford!
Nickname:Margo
Order # M1512091511327558
12/9/2015
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"Hello.
I am very happy that I came across the Sammy Dress website.
I have ordered items that I am very satisfied with.
If you have an issue, however, they have an on-line "ticket" method that works very well.
They respopnd quickly and resolve the issue.
Just be sure to check the size chart. This is a must.
Thank you Sammy Dress!
Christine"
"My queries were cleared up and customer service rep, Joslyn kept in contact with me offering refunds and solutions to my concerns. I understand the large amount of orders on a daily basis hence the delay in getting feedback. Sammy dress is good, I will definitely order again. Thanks Joslyn!"
"I ordered one shirt 2 weeks ago. Still have yet to receive it. I have tried calling the number listed it is always busy. Called the shipping company and they said that it is in customs. Need this for Christmas.
After finally getting ahold of someone they are suppose to refund my shipping and give me a $10 credit. I am so far satisfied with the attempt to satisfy me as a consumer "