"Not only did I pay an extra $15-$16 to get the dress in 3 - 7 days but they waited 9 days to ship it. Then the company they use to ship it said they marked it as shipped on the 8th but the shipping company did not receive it until the next day. Luckily I paid through Paypal and I filed a report saying I want my money back. I need it by 12-11-2015. I bought it on 11-30-2015. Paying the extra to get it faster should have worked if they did it correctly. Instead of responding to Paypal I got a email with this in it:
Dear Mendy,
Thank you for placing your order from Sammydress.
At Sammydress we are always here to help all our customers.
We have noticed that a PayPal Non Receipt Claim has been opened on your order.
Please note we already have shipped your order.
Please check the delivery information below:
The delivery information
customers: Mendy Harrison, shipping address: 917 Loganderry Ln Apt 202 , city: Plant City, state: Florida, zip_code: 33563, country: US, phone: ***-***-****
Tracking number: IB14493525194619,shipping method: USEXP,
tracking site: http://www.myib.com/tracking/ shipping date: 2015-12-06 16:52:52,estimated time: 3-7 business days,
sku*quantity:151051701 * 1,
You can use the tracking number we indicated above to trace your order online and give us feedback.
We are willing to help you in a professional and friendly manner.
Could you please reply us?
Usually there is always a way for us to resolve the issue to your satisfaction.
Please feel free to reply this message directly.
We look forward to hearing from you very soon.
Thank you for your cooperation.
Best Regards
Sammydress Customer Service
http://www.sammydress.com/
I would not order unless you do not want something and your gambling on whether your going to get it.... if you have money to throw away then do it.... but I did not pay that money to get it faster for them to not send it faster.... This is what their on shipper said:
Dear Mendy,
Thank you for contacting International Bridge. We have been chosen to be the carrier of the online company you recently purchased products from.
Our internal tracking shows that we were notified to expect a package on 12/6 but didn't actually receive the physical package till 12/7. The shipment containing your package is currently in transit to US. Once it arrives it needs to undergo custom clearance because of it being an International shipment.Unfortunately, you will not receive this package tomorrow and I can't provide you an exact ETA at this time until it actually clears customs. Once released, it will need to undergo processing first in our warehouse to update our tracking and we will hand it over to USPS for the final delivery to your home in few days with your regular mail.
Please contact the company where you placed the order regarding paying extra for shipping since they have different service level available. below is the information that you will need:
Everbuying (SammyDress/RoseWholesale/Rosegal/DressLily/Gearbest/Nastydress/Zaful)
Contact Link: http://www.everbuying.com/m-article-id-12.html
visit the support center of the company: http://support.everbuying.com/
Toll Free #:
***-***-****
***-***-****
+86 755-86528120
Please contact them around 8pm EST since they are located in China and let us know if we can be of further assistance. I'll be glad to help.
All the best,
Mary Quiblatin
Customer Service
International Bridge/ParcelPool.com
***-***-**** ext. 2
I simply asked if I would get it in time for the christmas party tomorrow and they said NO!!!! Do I think it is a scam??? With their shipping prices YES!!! Do not put that you can ship it in 3 - 7 days if you can't."
"On 11/23/15 I ordered 20 items (Christmas presents) for a grand total of 213.00. As of today, 12/10/15, I did receive 3 items totaling 23.00. Now it is stating on my account that all items have shipped so I can't check the status of the remaining 17 items that definitely have not shipped. I only read good reviews on their site, so I thought that it was safe to order, but on their review page they tell you not to say "mean things" about them, that tells me they don't publish the mean ones! Anyway, I have emailed them 3 times with no response. It is difficult for me to remember to call them at night when they are open...so I have opened a Paypal dispute, thank god I paid with PayPal! The problem still remains with undelivered Christmas presents for my Grandchildren. I am on a fixed income and don't have anymore $$$ to spend. My poor babies won't get the really cool stuff I found for them....very disappointing. My hope is that they see this review and get the rest of my gifts shipped out in time to make it here.
Update 12.16.15
They refunded me 131.66. They ripped me off yet again. I requested that they owed me 190.00. They said they would ship my order if I closed dispute...LMAO....that is not going to happen...this is what they sent me and my reply:
Sammydress Customer Support? At :12/16/2015 02:58:39 UTC
Dear Lani,
Thank you for your order on Sammydress.com. We are processing your order at this time. However we have noticed that a Non-receipt dispute has been opened on your order. We can offer 2 options :
1. Close the case so that we ship your order.
If you want us to ship the order we kindly ask you to close the dispute first, we will ship in 3 to 7 working days.
2. Otherwise, we will refund you in full 131.66USD.
Can you please let me know your decision?
We look forward to hearing from you very soon.
Thank you for your cooperation.
Best Regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com
They also hinted for me to remove my reviews....tried to say that I never ordered from them...I had to send a copy of my order....the review stays.
This was my reply:
You ripped me off again with only a refund of 131.66. I WILL NOT REMOVE MY REVIEW. I may add more reviews on other sites. I said I wanted 190.00 back and I would remove reviews....oh well. A lot of people have read my reviews and find it very helpful. I will be contacting pch, yahoo, Facebook and anywhere else I see any of your ads...even the ones with different names and demand they remove them...and many people will be helping me....shouldn't make me mad!
So, I think everyone who reads this should start emailing any site that runs these ads and have them removed! There are several under other names.
"
"Do not order from this website!!! I ordered in September, have been invoiced and have yet to receive my merchandise. When I placed a complaint they told me to go around to my neighbors and check at the post office and ask if anyone had gotten my package!!"
"I bought the Sammydress shirts for my son who is serving his country in the Navy as a Christmas present. I made the purchase at the beginning of November. By mid-December I sent email to Sammydress because I had not received any product or any word on their status. They informed me that I would not be receiving my Christmas before Christmas and they would not return my money. All they are willing to do is give me a credit to purchase another item. Very disappointed in their inability to deliver!!!! Sammydress has ruined my Christmas and I would never do business with then again in the future!!!!!"
"Never received order after more than 30 days and no way to contact them, if you don't remeber your password."
"I honestly have spent over 800 dollars on the site over a long period of time (i know its a lot ) but all the cloths are some of the cutest cloths I've seen and are almost always great quality!!!I recommend it to all my friends. Sometimes it does take a while for shipping and is sometimes very expensive but its mainly because it comes all the way from China but the service is great and I ALWAYS get my purchases!!! "
"I've ordered from Sammydress a few times and they haven't disappointed me yet! The stuff is priced well, the only thing is that you must check the measurements on each item before purchasing. Shipping can take a while but it's worth the wait, especially at the price you get it for!"
"After waiting well over a month for my sweatshirt, I finally received it. It's a men's XXL, but would barely fit a 12-year old boy. Customer service is non-responsive. If I could give SD a -1, I would. Go to Overstock or Amazon...must faster shipping and better customer service. Never again, SammyDress."
"I ordered a dress and jacket from this site. It took a month for me to receive my jacket. I have yet to receive my dress although it was purchased at the same time. The jacket looks nothing like the photo. For the price its not worth the hassel to try and return it. I would love to receive all the products that I paid for.
Update!!!
I would like to add that after communicating with customer service my issue was resolved. I should be receiving my dress in the mail soon. Due to the time difference, it took a while to get a reply. Shipping was a headache but Josslyn answered all my questions and was extremely helpful. She definitely changed my mind about this website and I will order from them again. Hopefully in the future shipping wont take as long.
I finally received my dress. I absolutely love it. The fit is perfect and the dress is gorgeous and looks expensive. l"
"I would NEVER recommend this place to anyone. In fact, I have filed a grievance with the Better Business Bureau. I ordered 2 dresses Sept. 11 (my birthday) and received 1 a week to 10 days later. It is now December 8 and the second dress has never arrived. They stated on my complaint that I can either get store credit.....which I would NEVER use because I'm so disgusted with them....or, I can pay an additional $2 fee to have it shipped flat rate. I want my money back but that's obviously NOT going to happen and I'm NOT about to pay an extra fee when I have already paid to have it shipped. Oh, and when others have stated that the sizes are much smaller, that is absolutely true. I wear 4-6 and I bought a large and ended up giving it to my 9 year old. I'm ONLY selecting 1 star because I have to make a selection.
1/6/16 - Well here it is January 6 and still no dress.....it was ordered 9/11/15. If anyone is thinking of ordering from Sammy Dress.....DO NOT!!!! This place is a scam and their site should be taken down. If you are sucker, like me, and did order but never received your full order, file a complaint with the Better Business Bureau (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started). "
"I purchased this order on Nov 10, 2015, my card was charged on 11/11/2015 but I have not even received an email notification that my package has mailed. The web site says the package has shipped and the tracking number is written in Chinese. I have tried to call multiple times it is either busy or is picked up by a voice mail that cuts you off and starts to beep busy again. The phone number is supposedly in Rancho Cucumonga , Ca. The company out of China?? I tried to enter a ticket inquiry and it tells me my order number is not good however then goes on to say that the ticket complaint is processing for over a week now. Shame on me for not researching this company before ordering and SHAME ON THEM for making a living by stealing from other people. This site needs to be taken down from the internet. How much you want to bet someone post an apology to this complaint offering a solution through a ticket number? What a joke!"
"The price was really cheap for the quality of the product I received. The delivery cost was a bit high but thats the same with every online stores that sends product from outside Canada. Every ticket I submit due to problems were responded quickly and kindly. Overall this website is great and is a good place to look for cheap but good product."
"I was very pleased with order. Shipped on time, and It is a great product for affordable price. "
"I can not make a review about their items because I NEVER RECEIVED THEM. I wish I would have read the reviews prior to. I ordered in September and have been going back and forth with them since Oct, still no resolve. They take quite some time to try and get back to you! The best they can say is I didn't put Insurance on my package so the best resolves are : 1) They can send me a refund of $17 (even though I paid almost $50 ) OR 2) I can pay an extra $19 to have more items shipped. I don't believe they ever really shipped the first package as I have ALWAYS ordered overseas and have NEVER had a problem receiving anything until this company and there was no real way to track the package since it was China Air. BUYER BEWARE, I BELIEVE THEY ARE SCAMMERS!!!!!!!!!!!! VERY DISAPPOINTING
****UPDATE**** AFTER SEVERAL COMPLAINTS AND NEGATIVE POSTINGS TO VARIOUS SITES, i FINALLY GOT A REPRESENTATIVE TO WORK WITH ME AND THEY SENT ME MY ITEMS. THIS TIME THE ITEMS ARRIVE WITHIN 1 WEEK. i WILL ATTEST TO THE FACT THAT THEI SIZES DEFINITELY VARY FROM WHAT WE US HERE IN USA AS I ORDERED A LARGER SIZE DUE TO OTHER RATINGS I READ AND THE ITEMS ARE STILL A BIT SMALL. THANK YOU SAMMY DRESS FOR FOLLOWING THROUGH AND MAKING THIS RIGHT. "
"SammyDress is a fashion online store, where I already made several purchases, and I have nothing bad to say about it, the items always came and just like in the picture! Their prices are amazing, I love SammyDress!"