"I ordered a shirt from them in August, it's now the end of October and I STILL haven't received the shirt. They refused to refund my money so now I'm forced to escalate a claim with Paypal. Avoid them at all COSTS!"
"I placed numerous orders with Sammy Dress and I have been please with all of them. Delivery always takes a while, but that because I always go for the cheaper option.
I love the choice of clothes they have too, some brilliant quirky things and the type of clothes I have been looking for for ages. "
"that response from brad???? is a hoax!!! there is not response on my account!!!!! it's bull!!!!!!!!!!!!!! I ORDERED FROM SAMMY DRESS IN JUNE AND GOT 2 FABULOUS SWIM SUITS TO GO ON MY HONEYMOON. (great) I ORDERED FROM THEM AGAIN IN SEPTEMBER AND I USED A DIFFERENT CARD AND WAS FLAGGED FOR VERIFICATION. I SENT THEM A COPY OF MY I.D. AND CREDIT CARD PER THEIR REQUEST. EVEN THOUGH I HAD TO BE VERIFIED THEY CHARGED MY CARD. THEN MY ITEMS WERE NO LONGER IN MY SIZE SO I TOLD THEM TO CANCEL. EVERYTHING ALL CORRESPONDENCE WAS GREAT UNTIL I SAID CANCEL AND SEND MY MONEY BACK. WHEN I CANCELLED THEY SAID MY MONEY WOULD BE REPLACED WITHIN 7-14 BUSINESS DAYS. WELL, I STILL DON'T HAVE MY MONEY, NO ONE HAS RESPONDED TO MY TICKETS OR REVIEWS. LIVE CHAT SAYS EVERYBODY IS BUSY. ITS LIKE THEY'VE GONE OUT OF BUSINESS! I WOULD'NT EVEN MIND A CREDIT, JUST AS LONG AS I CAN GET WHAT I PUT IN OR I JUST WANT MY MONEY BACK.!!!! I FEEL SCAMMED!!! "
"I am really satisfied with the items I received and customer service is excellent... I highly recommend this website!!!"
"The customer service is complete crap. It has been 16 days, and I have tried the phone number, the first time it rang about 16 times and then went to a busy signal, and now everytime I call it's just a busy signal. I ordered something to be a gift and that went out the window, fast. I have even submitted 2 tickets, with the first one just magically disappearing from my account. I have the ticket numbers for both. When they say you will get a reply in 24 hours, that's also complete crap. Either I get what I paid for, or I get a refund. I will NEVER shop here again, and I will tell everyone about this. "
"I just received my shirt and hoodie from Sammy Dress. I have to admit that when you look at the clothing online, the perfect lighting along with the coloration and the way the clothes are shaped to form is absolutely nothing like the way the clothes are. I ordered a red hoodie and the red is much duller than the online red color. The clothes also look fantastic online but I found these clothes to be very cheap in style. Very nice trick indeed. I've read all the reviews before ordering anything and since most were favorable concerning the quality, I ordered. Wont order again though. I'd like some of those reviews investigated, really. However, the quality of the material seems ok. But the looks are so much different than what you see online."
"I love this company! I have made several orders and will continue to order from them! I received my orders quickly and for the price the clothes are great! You do have to be careful of sizes (I live in US and have to go one size up) but if your careful everything will fit great! I will continue to order from them!"
"the quality is poor and not at all like shown on site. When asking for refund said nothing was wrong with the item and I would only get 10% refund.. Wrote an email and fortunately someone in customer service helped me out.. I got my refund in full and everything was taken care off rapidly.."
"I ordered a really pretty dress, expecting it to be "OK" quality for that amazing price. Ended up being so soft and cute!!! It fit me perfectly too! I was so happy with it, I ordered some more stuff :)"
"well, so far my order is still processing, I guess my clothes will be in stock from them on 11-7-15. I really hope shipping will be 3-5 days as it was very expensive, I did get a response from my ticket but I wish they were easier to get ahold of on the phone. "
"worst customer service ever. the contact number listed on the web sight is a personal number and the mail box is full. almost 30 days and no order, no e-mails except to confirm they got my money. I WILL NEVER BUY ANOTHER THING FROM SAMMY DRESS. I suggest you don't either."
"I ordered a hooded jacket on 9/22/15 and still have not received it. I do not understand since the shipping was guaranteed 5-10 days and its been over a month!! My credit card has been charged for the purchase so I would either like what I paid for or my money back! Very disappointed with Sammy dress, not sure if I will order anything else from this site. "
"The worst experience I have ever had! And they offered me a $10 credit! After 4 emails and calling dozens of times and not getting a response. I got a refund and will never deal with these individuals ever again! "
"I have made many orders from Sammydress and am very pleased with their products, prices, delivery times and customer service! I would recommend this sight for great clothing! "
"don't call because not one answers the phone. ( busy ) they take your money before they ship your order. They do not make sure the item is in stock before you order. they ship from around the world. china Netherlands.... wont ever ordered from them again. make sure you use paypal to get your money back other wise you might be SOL"