"Product hasn't arrived 2 weeks after I ordered. So I emailed, to which they promptly replied, "45-60 day delivery." Is that even possible?
They 2 stars for prompt response and good communication. Curious to see if my item will actually arrive though..."
"THE PRODUCTS REALLY ARE COOL. THEY PRICED LOW BUT THE OTHER COMPETITING PRODUCTS ARE EXPENSIVE, THAT WILL MAKE YOUR WEBSITES SELL MORE ANY OF YOU MERCHANDISE, THEN GAIN PROFITS THAT WILL HELP YOU INCREASE YOUR CAPITAL INVESTMENTS.
THE CUSTOMERS' SERVICE IS SATISFACTORILY AND FAVORABLY BEST BECAUSE WHEN A CUSTOMER NEEDS TO KNOW ABOUT THEIR ORDERS, YOU ARE EASILY REACHED ONLINE.
THE SHIPPING COSTS ARE MINIMAL COMPARED TO OTHER WEBSITE STORES.
THANK YOU FOR THE BEAUTIFUL THINGS YOU SELL ON YOUR ONLINE STORE.
MORE SUCCESS TO YOU IN THE FUTURE."
"Nice to know I'm not the only one who hasn't received their order. My order was "supposedly" shipped August 18th. It is October 4th - 50 days later and nothing. I am livid! Another thing I notice is when you place a ticket on their website, and HERE, you get the same crappy response - I DIDN'T REQUEST TRACKING.....REALLY??? This was my first time and LAST time ordering from them. As a matter of fact I no longer order anything from outside the United States - especially China! China Post website is crappy too.
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Okay, just got another message from the company today. Please see below:
Dear Kim,
We apologize with this delay and sincerely regret you have not received your order.
Unfortunately it appears that your order has been lost on the way.
After reviewing your order, we found out you haven't purchased any insurance during the check-out.
We will still do our best to help you.
Therefore here are the best solution we can offer you:
1)Refund 50% of the product to your wallet for your future purchase
The product value is 12.05 USD, then we can refund you 6 USD to your wallet.
2) 30% refund to your credit card or Paypal
In that case we refund 3.6 USD back to you.
3) Reship the order
We can reship the order . For this, please kindly send us 50 % of the order value which is 10 USD so that we can arrange the shipment.
Look forward to your decision.
Best regards
Janice
Sammydress Customer service
http://sammydress.com/
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So the company wants me to accept a partial refund, OR I can get another pair of shoes sent to me for $10.00!!!! Really????
I won't say what my reply was but this company never has to worry about me ever again. Crooks! "
"Update - Both shirts finally came in today. The total processing time was 11 days when I payed for it to be processed at the latest of 8 days. The product was delivered 6 days after that which was expected. However two things come to my attention. The product description listed the material as polyester and the actual product is made of 80% cotton/20%rayon. Also, one of the shirts was the wrong size.
Ordered a pair of shirts which were moderately priced. I payed around ten dollars to have the standard processing time (6-8 days) it has almost been two weeks and the items are still not processed. I sent in a ticket to cancel the purchase a few days ago. On the customer support page it mentions that it takes roughly a day to get an answer to tickets. It has been almost three days now and the ticket itself is still in "processing". If this is rectified I may change my review to two or maybe three star but until that happens I have still had no answer to my thirty dollars spent and I will keep this review at one."
"I ordered a few items from Sammy Dress. I was impressed with their shipping speed and quality of fabrics. They run a tad small always order a size up. I order from overseas a lot this is just a common thing to do. Verry happy with my purchase."
"these people would steal your money and send you nothing, and even when they do it takes FOREVER to get to you and you will end up with very low quality and cheap product that looks nothing like the advertised one. STAY AWAY. "
"I am really satisfied with Sammy Dress. All of the items are real as the description. Highly recommended to shop here !"
"I ordered on 9/24/15 and paid for 3 day shipping, it is now 10/2/15 and I have not received anything from them. I told them if I don't have my products or a reasonable explanation by 10/6/15; I will then report them to paypal and the BBB. I will file complaints until they are closed down. Also be aware of a site called Rose Wholesale, I do believe it is the exact same people under a different name. This is what made me suspicious when this site popped up."
"I placed a order with Sammy's Dresses and two months later still have not received my merchandise I have contacted them over and over with no help what so ever. I do not recommend anyone purchasing from them. They take your money and you get no merchandise and then refuse to reimburse you for the money you sent to them. Horrible experience."
"This watch is so beautiful, even more than the picture. solid and well manufactured. Have received many positive comments so much so I have ordered another one for my mum for my dad to give to her. Looking forward to its arrival"
"It takes too long in the processing part of the order. I was hoping to have my order days ago, but as yet, it is still in the 'processing" mode.
I can't seem to find out what is the hold up either so am creating another ticket in hopes of getting some answers. "
"TERRIBLE! HORRIBLE SERVICE! This place is a scam! They are probably working out of a dinky garage! I placed my order in the beginning of September and paid extra for expedited service and it still has not arrived! All my attempts to reach the company has been ignored. The phone number they have on their site always has a busy signal. THIS IS A PHONY COMPANY!!!!!!!"
"When you talk about SammyDress you talk about QUALITY, I LOVE YOU GUYS SO MUCH. Perfect shopping."
"I have ordered twice with this company so far and have been pleased every time. It takes about a month to receive my orders and the quality has been great for the price. The customer service has been quick to respond to any inquiries I have had. I will continue to buy from SammyDress. "
"got the refund for the order. thanks"