"My daughter ordered 2 dresses on Aug.2. On Sept. 16, they said 1 shipped out on Aug. 14 and should be here by Sept. 18 and the other shipped out Sept. 3 and should be here by Oct. 8. Or it might be longer if there is bad weather, etc. Today is Oct. 6 and NOTHING has arrived. They now say to give it until Nov.3 which will be their delivery deadline and if they haven't arrived they will fix the problem as soon as possible. I told them if they haven't arrived by then we want a refund. I checked on the shipping company's website for the reference numbers and they say 1 package left Aug.18 and the other Sept. 9. I emailed them asking where the packages are. The US Post Office said they should have been here by now. We won't order form here again.



After our first review here, Sammy dress did issue us a partial refund and (miracle of miracles!!)
1 dress did finally arrive - 10 WEEKS- after it was ordered. The dress she received is nice. It has a couple little spots that could use some re-sewing to reinforce it. She likes it and it fits well. She normally wears a medium-ordered a large and that was the correct choice. I'm still VERY hesitant to order again though because it takes SO LONG and you can't be sure you'll get it. "

"Great Products, Great Customer service.
Items run a little small so prepare for that and you will get exactly what you want."

"I'm happy with my order from sammydress.com
All the things I ordered from this online store looked just like in the pictures. And the customer service is good to.
Prices are low and quality is good.
Products in sammydress.com is beautiful."

"Dont order from this company twice they have sent me an email saying my order has been shipped once at the beginning of August and again Sept 2nd nothing has arrived and when I tried to contact customer service it said wrong email or password to log on but the password was saved by the computer. Bought 2 wigs for my mother birthday but as nothing arrived her birthday was Sept 6th had to go out and buy her a new present Rubbish company.
"

"56 days and i still haven't received my order which was just one pair of shorts. Absolutely ridiculous. "

"Placed two separate orders back in sept and paid for 6-8 day shipping- still no dresses- they now say my order is on hold because they need to verify my identity and want me to attach a picture of my drivers license or passport- sounds like fraud to me especially since they charged my Amex!! Beware"

"I ordered a dress over a week ago for homecoming and I paid for fast shipping. Still hasn't came in. Irritated that it hasn't came in yet and I want my money back if it isn't going to come."

"I am very pleased for the response I received from the customer support after complaining. Prompt apology and refund after ordered item was not delivered. They even threw in a reward for the inconveniences caused! Waiting for it though and will update this comment once I receive it."

"i have yet to receive my order and its been over a month.! Ive written a ticket and no answer..i was thinking of doing more shopping but since your delivery service is so slow and no response to my questions i am forced to stop doing business with you . please check at least if my order has been processed?

Deborah"

"I have ordered multiple times and love this site! "

"I'm very upset, I never received any of my items from order# M1508130634238724 that was placed on August 13, 2015. However, I find it very interesting that Sammy Dress charges your credit card for the full amount of an order you never received. I received an email stating a partial part of my order was shipped, it's now October 5, 2015 - STILL NOTHING. Sammy Dress definitely needs to be reported to the Better Business Bureau, because this is so not right a customer is charged for something they never received - unheard of. Out of money and items - They're out there somewhere in China I'm guessing. Never will buy anything again!!!!"

"É a loja perfeita, amei tudo o que recebi, as peças são de ótima qualidade.Pessoal super capacitado para atender e resolver duvidas e problemas.Não vejo a hora de voltar a comprar."

"It was the first time I ordered something from Sammy Dress and I'm already preparing the next orders. I was very pleased with all the procedure from the beginning till the moment of delivery. . The packaging shipped out very quick and the material quality was also very good. For sure, it is recommended and Sammy Dress just got a new satisfied client."

"I ordered two knitwears on 24 August 2015 and am still waiting to be delivered. I had to go and check with the post office as Sammydress asked me to, However noting came as yet."

"I have ordered 4 items from Sammy Dress. They have already accepted my payment, but still says the order is processing. I ordered my items eight days ago and paid for standard shipping and it still hasn't come. I have tried to contact their customer support (I have a ticket number) and it still says that's processing. I am very upset with the service they have provided and I do not think I will ever shop at Sammy Dress again. I read some of the reviews after posting this and I wish I would have read them before buying my items. So I am editing this post to say that Sammy Dress only replies to try to save themselves. They need to actually improve there system than trying to blame their customers. DO NOT BUY FROM HERE. I feel sorry for the customers who have had to wait more than two months for the STUFF THEY BOUGHT WITH THEIR OWN MONEY."