"I am reading the reviews and have quite a different story. I placed my first order with Sammy Dress over a month ago. I went into the website to find out where my items are and the website states they are shipped, but I have not received either package (weeks later). I have not been able to reach customer service over the phone on three separate occasions and I am always over 24 people waiting in line for the CHAT line. When I finally waited over 40 minutes to someone to come onto chat, they said that the packages can not be traced and offered no other help. I feel like I lost my money on this one and they lost a valuable customer."
"All in all I am very satisfied with Sammydress.
They have a good selection of clothing,
cheap prices and if there is something with the order,
they are quick to solve the problem.
Also the quality of the products are good and they quickly responds to feedback."
"My overall satisfaction with Sammy Dress is incredibly low. Four of the six products I ordered have thread hanging off of them where they are so poorly sewn. There are loops of material on the bottom of one of my dresses. The material is so thin you can look straight through them. The colors are different than in pictures. I am so unhappy with this order and I will not be purchasing form this company again.
Here is my review where you can see some of what I am talking about.
https://www.youtube.com/watch?v=MHHlzaDV330
My advice is save your money and use it towards better quality products that will actually last you and are not coming apart at the seams when they come in the mail."
"Where shall I start from? I'm so happy I found this website, Great, looking clothes and you can afford them. This website is always on trend and they have they best customer service ever. I'm surprised how quick they respond, and they help you right away. Keep up the good work Sammy dress! I'll definitely tel my girlfriends about this website. "
"I placed an order on July 27. I received an email on August 8 stating that half of my order was shipped. The tracking # is incorrect-cannot talk to anyone sent in a customer service request-nothing..... I can understand a delay but when you can't track it and can't communicate with anyone it gets old fast. Today is August 24...I leave on a trip in 2 days, I was hoping to have my order long before now. After I ordered I looked at the reviews so I ordered an item elsewhere just in case-It came within a week. Don't think I'll ever order here again. Hope I get my original order one day........"
"This was my first time ordering from this online store and I have to say I'm going to keep coming back because the order came on time, my shirt looked just like the picture, and any questions I had the customer service answered online as soon as possible! I'm going to shop here more!"
"This is by far the worst online purchase I have ever made! The clothes are so cheaply made, they look like Halloween costumes. It's no wonder the shipping costs more than the clothes themselves, so when you receive this price of crap it's not worth the money to mail it back for a refund. please DO NOT SHOP HERE...worst mistake ever"
"I love Sammy dress! It has great, cute clothes at reasonable prices! "
"I have ordered and received two wigs and am waiting for a third that I ordered yesterday. The products are amazing value for money and look so realistic. Customer service was exceptional helping me resolve a few issues quickly and efficiently. I think the shipping time is good considering the fact that they come from China and I would recommend them to anyone."
"I am OBSESSED with their app!! You just can't beat those prices!! - My order shipped surprisingly fast! I had absolutely no problems. (I made sure to order a size or two up because I think they do run a bit smaller than US sizes.) the jewelry especially is just awesome! I will definitely be ordering from them again! "
" great quality for the price and also the delivery is very quick I usually Receive My order within a week, the staff are always helpful when I send in an enquiry and resolve any issues I have quickly and effectively. I have ordered for family and they loved their items too"
"I put my first order in at SammyDress recently. I received quality items, quick shipping, and good customer service. One item was missing and customer service emailed me back in less than 24 hours. I have had a great experience with SammyDress and will continue to shop there!"
"i have always been happy with the service from sammy dress if something isnt in stock they let me no straight away and ive had the option to wait for stock or choose something else. the dresses i have brought have been lovely and im very pleased with my purchases. "
"I love Sammy dress especially the prices they always have something in my budget "
"I am very satisfied with my order although 2 of what I ordered were not available I contacted them and they told me just to pick out something else to make up for it. Will continue to buy from them. Marilyn ****@****"