"I ordered quite a few items and paid to get everything shipped withing 3-5 business days. I received half of my order in no time. However I am still waiting for the other half. I've reached out to the support team, and all I get is that they are sorry and are working on it. I have yet to find out why the items haven't shipped yet, or when they will be shipping out. I ordered a lot of this stuff for my honeymoon I'm going on, and am very disappointed in the fact that I may not have it in time, when I ordered it with plenty of time to spare. In my opinion, if you can't promise items in a certain time, don't let customers select that timeline for things to be sent out in. Especially when you are paying extra for it! Needless to say with the experience I've had trying to find the other half of my order, I will no longer be shopping at Sammy Dress since it's so unreliable. "
"horrible service, you will never get your money back."
"Sammy dress is really good. a lot of good prices are there and its worth the shipping wait. i love to shop there a lot. they answer any question you have right away the next day. its very reliable."
"I have never had a problem with anything from sammydress.com. Shipping has always been fast - communication has always been great. I work in customer service and I am always pleased with the answers I receive and they are always in a timely manner. The people at Sammy Dress are true business people and just want to sell good products for a cheaper price. (Think about it.. there is no middle man here.. you get them straight from the customer (warehouse.) I have never had to return a product because everything has been as described. This is a real 100% honest review. No one asked me to post this. "
"Cure items for cheap prices... you get what you pay for they arent high quality but for cute fashionable items its a great place to shop.
Contacted customer service with questions and their responses are very fast!"
"I ordered three swimsuits from this website for a pending trip. It took approximately 3-4 days to process my order and my shipment arrived within a week after processing. I did expedite my shipping. I am pleased with the process and selection Sammy Dress has to offer. One of my items did not fit as expected; however, Sammy Dress' customer service was superb in rectifying my issue. They were very responsive to my inquiries on my order prior to shipping and I definitely appreciate that. I am very pleased with the items received and got SEVERAL compliments on my swimsuits. I will most certainly shop from Sammy Dress again and highly recommend that you do too."
"I placed and paid for an order on July 21 and just recently received part of my order and have not heard anything about the rest of the order. I love the variety of clothing but this shipping process and lack of communication regarding the shipment is horrible. When I click on the tracking information it provides no information.
After seeing this review Sammy Dress customer service quickly responded to me with an apology and a full refund. While I am disappointed with the initial feedback, I must admit that they responded in a timely manner regarding this post and for that I upgrade my initial review."
"I love shopping on sammydress.com. the prices are so love and they have great products. My order came within the estimated time frame and they turned out exactly as i thought they would.... great (for the price). I'll definitely be shopping with sammydress more often."
"This company has always delivered with its products. Even when I've had some issues with being sent the incorrect product they have fixed my issues right away by providing me with a refund as long as I show proof that the incorrect item was delivered. I always recommend that you look at the other reviews from past purchasers before deciding to purchase one of their items. Whenever I wear something purchased from Sammydress I receive many compliments. I always recommend them to my friends. They have great customer service and respond to my emails in less than 24 hours. Great Company!"
"(Sammy Dress) This website is B.S. First off I ordered a dress a while back n it was way to little.....then I ordered sumthings like a couple weeks ago n I still have not received it....thatz $60 then they give u a number that don't work.... N lets talk about the tracking number... They say itz a site to track it but every time I try it, it say itz the wrong number..... So never again...."
"I love sammydress. I checked soo much online stores and nothing beated sammydress. I bougt a watch, ring and a bowtie. I love them all! The customer service is really awesome! They reply super quick too. Shipping didnt take long. It came in before I knew it! I would really recommand sammydress and I will shop her again!"
"Fits good not too small or too large. Fast Shipping..... Low Prices! Perfect for my Cabo vacation !"
"I ordered some dresses from Sammy Dress, one that I ordered was not available but customer service contacted me promptly and I was able to choose an alternative. The order came within their delivery timeframe and dresses looked true to photos. I had chosen dresses of a free size style so there were no issues with fit. My favourite was a green dress I had gotten to wear to a wedding-the fabric was lovely and flowing with a good weight so sat really nicely-was fully lined to. It is now my go to special occasion dress."
"Hello, my shipment is still saying processing when I ordered it Aug 7. I need to know when will my order be shipped.
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"This company is HORRIBLE! First, their products are cheap and exceptionally poor quality. My items came to me with holes in them, not to mention they were completely different than the products pictured. If I had known I was purchasing cheap crap from China, I would have gone on another site and paid half as much for this stuff. When I tried to return the items, I kept getting the run around. The company kept asking me for a picture of the issues and prove that there was something wrong with them. Ridiculous! There is no customer service number to call. You have to submit these tickets that the company then deletes without notice. Not even close to worth what they are selling."