"Ordered part. Arrive in about 3 days. Made the job easy to complete."

"Website is very hard to use"

"Had the part I needed and fast shipping"

"The site made it difficult to find these parts on my own - I suggest a blowup / schematic of the parts associated with the model # for more self serve friendly ordering. Your associate was very responsive in getting me the proper information to place my order."

"Was very easy to order my remote"

"It wasn't quick like amazon, but i did get it in 7 to 10 days, it was packed nicely since it was glass, Every fit great. excellent service"

"I tried to call J&J but was on hold for 27 minutes so I gave up and tried the suggested email. I sent the email explaining why I was returning the remote and asked for return information. I receive a reply in 2 days acknowledging my email and was told that J&J would be getting back to me. I have not heard another word and it’s been a week"

"After a few stops and starts I was able to find the appropriate remote for my old tv. Thanks to the online rep who gave me the part number!"

"I was able to quickly and easily find the replacement part I needed. Shipping was high, but the overall cost was lower than anywhere else and the bottom line is what is important"

"Using your website was a painful experience. Took me some time to find a way to type in my fridge number to make sure i was ordering the right part. $18 shipping? where are you shipping it from? I hope these things are not made in China "

"Ordered two parts, one two weeks ago and one one week ago. Have heard nothing about either part."

"Order hasn't shipped yet even though I paid for expedited shipping "

"Super follow up to make sure I received the right parts"

"You had what I was looking for"

"It was really easy no problem "