"Was able to order part easily and it arrived earlier than I expected. Perfect part and easy to replace! "

"First just trying to type in your model number correctly is crazy. It kept disappearing after trying to search. Then trying to figure out your part you need is stupid!"

"Lost my remote, went on this site and they walked me all the way through the order process. Only downfall, is it is a 3-4 week turnaround."

"I used Chat on the website to determine what I needed. Response was immediate and accurate. Standard shipping was supposed to be 7 business days, I received the part in 4. Was extremely pleased that all went well."

"the web site was very well laid out and with any complications."

"From earlier emails, I found out the part I inquired about is out of stock & ordered on demand. I placed the order. I was notified the part is on back order with no projected delivery date. Patiently waiting,
BMS"

"Wanted Schematics for UN55KS8000FXZA tv. Did not understand if the service manual has electrical schematics. "

"Ordered a bin for the inside left door of refrigerator. I had the correct part number, but received the wrong part. The part number on the wrapping was correct, the wrong part was shipped. After calling J&J it was established that they did send the wrong part and shipped me a second part which was correct. I also had to pay for the second part and will not get a refund until the wrong part is returned. I think they should have sent the second part without payment."

"Thanks Andres for your prompt help in providing the exact part number needed for my refrigerator.

The delivery was on-time.

Thanks!"

"I had to order a new door shelf for my Samsung refrigerator due to over stuffing it for 6 years. I ordered a new one based on the model number on the refrigerator. It came quickly and it’s a perfect fit!
Thank you! "

"Received the part in timely manner and easy to order however, unable to use it , it doesn’t easily snap in to the fridge handle. Paid $15 for part including shipping and cannot use "

"I can't believe after paying almost $2,000 for your product, I had to pay $16.95 for a complete owners manual. "

"I think you give very good service."

"I'm quite impressed. Parts I ordered fit very well, shipping costs were reasonable. Shipment was timely."

"Very good quality and great customer service "