"Finding these chargers is no longer easy. Amazon sells a knock off brand and they shouldn't be able too. Its junk. The one I was using for my car started on fire. I'm hoping this will solve my problem. If this works I will be ordering more."

"I own a Samsung fridge and was having issues with water puddling in the bottom of the fridge cabinet. The service manual is what I expected, but did not address the odd problem I am having (no fault of J&J, of course).

I was slightly disappointed that the digital copy of the manual could only be delivered as a USB drive and was not available to be downloaded directly from the J&J site. I have concluded that the slow leak seems to be something in the water filter housing assembly and will probably just plumb around it and use a less costly external filter, saving me the $100ish cost of a replacement filter assembly."

"Took me awhile to find the right part. Samsung online ordering was smooth"

"They were very prompt in shipping the order."

"Great experience, quick and easy/arrived fast!"

"Samsung customer service gave me the correct website and instructions to order a spare water filter for our new fridge."

"Excellent replacement parts. Notified when shipped. Billed only after shipping. Can’t ask for anything more "

"I payed extra for 2-day shipping and placed the ordered a control board 6 days ago and have yet to receive a tracking number. Come on! "

"The representatives were helpful in finding the parts and placing the order but the waiting time over the phone is typically 20 minutes, which is too long. Also, the website is glitchy. Please fix it so the parts ordering can be more efficient. "

"Ordering website is clunky. It's functional, but some buttons caused me to go places I did not intend or desire to go. "

"Price is lower than other vendors."

"Looked up the item I needed with ease and ordered it..."

"The bin fit perfectly into the model I purchased. "

"Easy checkout samsung customer service on the phone helped me all the way thru. walked me thru every step from the phone and helped me navigate the website and made a purchase online"

"Actually found what I was looking for, shipped and delivered, quickly. "