"It was easy enough to find and order this part. "

"NO parts diagram. poor way of listing parts."

"that:
#1. the online notification of the part not being available for immediate shipping didn't give an estimate but took my CC number, and
#2. that shipping such a small part USPS cost nearly as much as the part."

"STOP CHARGING SHIPPING, YOUR PRICES ARE ALREADY INSANELY OUTRAGEOUS AND THEN THE CHEAPEST SHIPPING IS STILL OVER $30."

"looked for a 3 pack, but couldn't find."

"Your site could be improved by adding search terms that the residential customer would use. I searched for Lint Filter as it is called in the manual but got no search results. Fortunately, I was able to scan the pictures of the available parts for my dryer until I saw what I was looking for. "

"wish it was in stock , customer service was not helpful "

"The telephone customer services is not good at all but shopping experience on line is very satisfying. Great job"

"I have spent quite some time trying to get info from this company on the part I needed. Phone reps were rude. I finally get the info via email and the shipping is over $85 for a 4-6 week delivery time which is almost as much as the part. Rediculous. I sure hope I am never in this spot again to where I need to order Samsung parts"

"Easy to use portal helped me find the correct water filter quickly and place my order and pay via PayPal. Thanks for the user-friendly experience."

"Easy to find product, detailed information about the products."

"Very easy to find my piece"

"Renaldo helped me by phone and I’m thankful he was available. "

"He was very patient. I have a busy house and kept stopping to talk my children during the call. "

"Easy to order online. Thank you
"