"I really hate ordering online and would have preferred a person, I wanted to get this done so I did it online and it was very easy"

"The shipping costs increased at checkout. And the shipping costs shouldn’t amount to $50. I get the impression that I’m being taken advantage of. "

"bought 3 smart tvs and one of them had no cord in the box... samsung says, too bad, buy a new one... guess i need to switch over to apple...

Agent was helpful, but samsung was not.."

"It has turned out well. However it took a long time to get to the end. I searched your web site for the part number on the defective part I have for several days. I was unable to find it. Finally I was able to get to a place on your web site that offered me the opportunity to email you. This all took longer than I was hoping for. All is well that ends well.

Thank you for being there.
Don"

"Found the exact parts I needed"

"Glad it was an easy task to do. I didn't to do it afraid it would be complicated but it wasn't and the customer service Rep was kind and went straight to what I needed and walk me through the ordering took less than 5 minutes.
Cool beans Samsung : } "

"I checked off Standard Shipping and when I checked out the cart read a more expensive 3 day shipping charge that was more than double the price."

"Typed in the model # for the remote and there it was for me to purchase. Nice and easy!"

"Was fast and easy to use "

"Samsung representative was very helpful and professional."

"Waited over 24hrs for a call back when I couldn’t find the parts I needed. Once I emailed back I heard from someone right away it only sent me the link to one of the products I wanted and had to email them again. I will say they did respond to the email quickly. "

"Easy to navigate! I was able to find the part I needed easily."

"I was disappointed in knob replacement that Samsung sent me didn't last a year and now I have to pay for a replacement because part not warrantied for a year. I think the parts you get should be warranted for a year also. "

"Last Thursday, I began texting about parts I needed. After 3 hours of waiting for the person who could help me, I terminated the call. On Friday, I chose the option to leave my # and you would respond in the order of calling. So as of tonight (Monday), I still have not received that call. This morning, I called - line busy- so I left a message. I did receive an e-mail saying the problem was the pandemic. By now, I would think this lack of communication would be ironed out. So I hope I ordered correctly-wo you.."

"These filters cost quite a bit more than other brands. What is so special about your filters?"