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Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-11-15

"Fast shipping, very smooth transaction. Highly recommend Seattle Coffee Gear for their prices and shipping!"


Verified
5/5

2013-11-15

"Order was online and followup call with staff was handled very well and graciously. "


Verified
5/5

2013-11-14

"The staff are very helpful replying promptly to all my questions.

Delivery was quick and although the box looked like it had sat on each of its 6 sides the coffee maker was very well packed.
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-14

"Having viewed so many of Seattle Coffee Gear's videos, it's a pleasure to buy from them too and get great service."


Verified
5/5

2013-11-14

"Easy to find what I wanted on-line. Able to compare it with other offerings. Received the product I expected."


Verified
5/5

2013-11-14

"Easy purchase, and they threw in a bonus gift! Unfortunately my package went missing after UPS reported it delivered -- Seattle Coffee Gear customer service was really on the ball. They got an investigation started with UPS right away and the package mysteriously showed up the next day. It's easy to rate a store with good marks when everything goes well, but SCG just really earned their stars by coming through when things didn't go as planned."


Verified
5/5

2013-11-14

"Fast service, great price and great machine. "


Verified
5/5

2013-11-14

"One of the best places to order coffee and espresso gear. Order arrived on a timely manner. "


Verified
5/5

2013-11-11

"We were looking for a new machine for a while and it was becoming very difficult to find the differences between the different models. The thing we appreciated about Seattle Coffee Gear was the helpful unique descriptions and most of all the videos. The review of each machine where the ladies went through the pros, cons and their honest opinions combined with a competitive price is what set SCG apart for us. It was easy decision after we could see each machine in action."


Verified
5/5

2013-11-11

"Super fast shipping, and I got exactly what I ordered!"


Verified
5/5

2013-11-08

"Shipping is quick and the packaging is good. The portafilter I bought is a bit tight but it's getting better after using for several days."


Verified
5/5

2013-11-08

"Good product at competitive price. Well protected in packaging. "


Verified
5/5

2013-11-07

"I was very happy with how fast we received our order and everything was there we ordered. I will be getting our coffee order's from you in the future.
Thank you!
Pat
"


Verified
5/5

2013-11-07

"good product and quick deliver with careful package"


Verified
5/5

2013-11-06

"My order was delivered quickly!"