"It was a upgrade espresso machine and coffee grinder for me.
What helped me a lot was video footage for the product which is Rancilio Silva.
I have learned what to expect and to be careful about.
From the beginning it was smooth sailing.
Well packed and was delivered on time.
Thumbs up.

Thank you"

"Everything arrived safely and in great condition. It also got here for my hubby's birthday (shhh - don't tell!) and he will love everything I ordered! "

"Very prompt response and shipping. Website is a fabulous resource! Makes researching different espresso machine models a breeze. I knew how to operate my machine the minute it arrived."

"The PID was note shipped with installation instructions, but these were provided expeditiously upon request. The product was actually damaged (one plastic tab was broken off, the other was cracked) but I was not going to replace it after installation."

"easy website to use!

i love my new stuff!"

"Seattle Coffee Gear really lives up to its promises! I had done a lot of research before purchasing a new espresso machine and coffee grinder, watched videos...so I was quite distressed when the machine arrived and did not pull any espresso shots. But I discovered that SCG has fabulous customer service. After sending an email explaining the problem, I got an immediate call back from Gail. When I returned the call, I spent a long time on the phone with Billy, another customer service rep., problem-solving and trying different strategies. When we discovered that I had a faulty portafilter, Billy ordered a new one shipped to me promptly, at no extra cost. Now, everything is working well. I cannot say enough good things about SCG. Thanks, folks, Jennifer"

"The fastest service I have ever had. I placed the order on a Sunday night before a holiday and had my package on Tuesday. Incredible. Have ordered from them before and have always had a great experience. Prices are very reasonable."

"My order arrived quickly and in great condition. Very satisfied with the service. "

"Our espresso machine came on time as promised and was bought at the best price on available on the internet. "

"The site was easy to navigate, which is always a pleasure. I look forward to having a cup of coffee at my daughter's, since the machine is for her."

"Order was delivered as promised. Item was just what I needed and works great. "

"I have never had a problem with ordering from Seattle Coffee Gear and then having the required follow through in delivery. Their prices are also competitive but, as always, I recommend some comparison shopping whenever one is buying something on the internet."

"My experience was great! The espresso machine was delivered sooner than expected, follow up
service is great, the machine works and it's perfect!"

"Easy to order, fast delivery. Only one drawback: instructions for use only in Japanese so I went online for more information."

"Very easy to order from the company and also it offers free shipping, also it's about the best price for that item."