"I am very satisfied with SCG service. I have purchased an espresso machine from SCG and their pricing, quality, and service is the best. I also order coffee regularly through SCG and I have found the prices to be excellent, especially when considering they only offer the finest grade of coffee. Recently, my package was lost by UPS and though this was not fault of SCG, they sent a new package of coffee. "
"Fast shipping! Glad to be a regular customer"
"I always purchase from Seattle Coffee Gear for all of my coffee needs. From my $2000 Rocket Evoluzione to a $10 box of de-scaling powders, nothing is ever too much trouble from the great staff at SCG.
Douglas Nelson"
"Very fast shipping, no problems."
"Everything was shipped in a timely manner. All arrived as promised - and well packed.
Their product test videos on their site are very helpful in deciding what to get.
I had one question to decide which product to get and got a prompt answer via email.
Love my new espresso machine and the coffee it makes.
Would highly recommend Seattle Coffee Gear.
"
"Staff was extremely helpful! My wife and I have been watching the Seattle Coffee videos for a couple of years now... finally broke down and purchased a Rocket Cellini... Thanks Gail! "
"Got the item quickly. It was packaged well and included some free beans."
"Waiting for delivery. Otherwise, easy transaction."
"I had two orders but they were not shipped together. The second one ordered came by USPS and I received it in a timely manner. The first order is being shipped by UPS and is to be delivered December 5 even though it was ordered November 24. That is too long."
"Incredible customer service.
Had initially some problems with entering a coupon code on their website.
they answered my e-mail immediately with a solution to the problem "
"A perfect job filling my order as usual."
"You Guys Rock, Great experience"
"The online transaction was very quick and easy to do. They processed it very fast and I am excited for the item to come!"
"shopping with Seattle Coffee Gear is always a pleasure. Prices are always on point and customer service is top notch. they always have a quick response for any question you might have. what i really appreciate is the careful way they ship and package orders in a timely manner. their Youtube videos are fun and filled with great info. it's safe to say i'll shop with these guys.. again."
"A good transaction with fast shipping. The Bonavita is working great with great coffee. No problems yet and we hope we don't have any. We liked the video before we bought and the reviews. Better than Amazon. Dave & Laura in Iowa"