"Fantastic .... I'm a very happy customer!!"

"The refurbished Saeco Via Venezia espresso machine arrived in excellent condition and earlier than we anticipated. It is exactly what was shown in their video and we are extremely pleased with the machine and with Seattle Coffee Gear. Their gift of a package of descaler was a very nice bonus and they also included a gift card to their company, which was a very nice touch. We'll buy from them again."

"Excellent! I received my "refurbished" coffee maker yesterday. It looks like brand new. I've already used it twice and found it very easy to use. I am extremely happy with the machine and the way they packaged it."

"After receiving this Super Automatic espresso machine, we followed the instructions, and the unit still failed to get past priming the pump. Customer service was no help. Asking us to stick a turkey baster inside a 10 minute old machine is ridiculous! But in hopes of getting it to work, we followed their instructions, Force priming the supposedly 'Certified' refurbished machine. It still refused to work on its own. Clearly Seattle Coffee Gear has no business selling these machines. How can you send out $500+ machines and not even test them? HORRIBLE CUSTOMER SERVICE.

After an hour of failed priming, we decided to return the unit. Then came our next surprise. $69 to ship it back. Atleast it was FREE SHIPPING to us, right? WRONG. They decided to charge us for shipping after we returned the unit, only giving us a partial refund for this piece of crap that was their mistake to begin with.

THE WORST SHOPPING EXPERIENCE EVER."

"excellent prices and service!"

"Ordered and promptly received an Aeropress coffee maker. Great service! Great product! Thanks,guys! Keep up the good work!!"

"very satisfied with phone contact and help with questions. Item was shipped with shipper I requested and was here very fast. Product matched the image on the website."

"everything ordered arrived properly packaged"

"Hi,

Great service, I received the unit 2 days before I was expecting it to deliver. Keep up the good work.

jack"

"The Mocamaster was received as promised and the coffee was delicious.

Thanks,
Gary"

"Easy to use website. Appreciate the online video reviews. Fast shipping."

"Excellent service. Knowledgeable individuals and large in store items"

"Great and helpful service. Quick delivery!"

"Outstanding customer service. Very responsive to our questions and needs.
We have always received exactly what we've ordered, promptly and safely wrapped. Competitive prices.
The best!!
Carlos
Lees Summit MO"

"Navigating their website was such an easy experience. I was be able to locate my 5 year old espresso machine part within a minutes. Choice of all the shipping methods was my deciding factor to shop from this store. Living in Hawaii, shipping can be the most expensive part of the order. Will shop again for sure."