"I had an excellent experience with SCG. I found their online experience great and even visited the store on a recent business trip."
"Excellent experience. the price was very good, and delivery was speedy."
"I found the video of the machine extremely helpful in addition to looking at reviews from other sources. So far the machine has lived up to my expectations!! Easy to operate. Heats up rapidly! Good Pressures from both boilers. "
"Just came today so was very fast and looks like brand new. Still trying to figure out all the bits and pieces but did get a cup of coffee and it was greaaaaaaat as Tony the Tiger would say."
"This was a very simple and coherent site to navigate and the part I ordered was shipped the same day and arrived in just two days. Great doing business with them."
"Seattle Coffee Gear is the BEST! Great Web site; always on time w/deliveries. Can't give it a high enough rating."
"We had purchased a refurbished unit a year ago and had to send it back once at a heavy shipping expense for service. It had several parts that literally fell off recently and I gave up. I asked if they would take it in trade and they said no....I caved in and bought a new one, less expensive model. It has not yet arrived. so I am not sure how best to answer my satisfaction"
"Love the fun videos, but they always have good information. That's a huge plus! Easy to order and find information. Like the Pros/Cons on items. Gives you a good idea which ones are more important and helps you decide which item to purchase. Fast shipping and tracking always nice to know when the order will arrive."
"THE BEST online store on the net!!!!"
"Overall Good experience but took a little longer than expected to process and deliver but was happy nonetheless "
"A friend directed me to the Seattle Coffee Gear website when I was considering buying an espresso machine for my husband. Their website is great. Their video buying guides were the clearest guides to the world of coffee machines and products I found on the internet. Their site is full of helpful information, their prices are competitive and the packs they put together take the guesswork out of for newbies. One stop shopping for all things coffee for the neophyte or the aficionado. Everything arrived on time, beautifully packed. Thank you, Seattle Coffee Gear, I'll be back."
"great. web site was easy to navigate. included lots of information I needed on my espresso machine, including detailed diagragm of my machine so I could figure out which part I needed to order."
"Possibly the best experience i have had. Placed order and 5 days later it arrived. The Baratza Virtuoso has to be the best grinder for the buck, in the world. You also had best price i could find on the net. Your website, knowledge and informative videos are great. Now on my wish list is the Rocket semi-auto espresso machina. I have a gaggia titanium super-auto which will have to do for now. Best wishes........Richie"
"This website appears to have everything one needs to brew espresso drinks at home. I found the many informative videos comparing machines helpful. Ultimately, I did not replace my machine but did puchase a couple knockboxes. Good descriptions including dimensions, easy order process & tracking of shipment. Wish they would use something other than styrofoam peanuts for shipping. "
"Airscape Canisters: EXCELLENT product, can't beat the price & super fast shipping!"