"Gail and Kat's videos are very helpful and entertaining. The website is well organized, easy to find what I'm looking for."

"I had a question as to the appropriate size of a tamper. Not only did I receive an e-mail answer, I also received a phone call on Memorial Day weekend to verify my order. "

"I was very pleased with the prompt service."

"We spent a long time researching our new coffee maker. The You Tube videos from Seattle Coffee Gear played a huge part in that research. Once we finally determined that the Saeco Exprelia suited our needs, we found a great price from Seattle Coffee Gear. They also offered free shipping, and an extra year on the manufacturer's warranty. It was a no brainer. Our coffee maker shipped super fast and we are so pleased with the Exprelia. We can't wait for a trip to Seattle so we can visit Seattle Coffee Gear!"

"Ordering was just fine, but I am surprised that I have not received the product as yet. Other items I order from other sellers after that have arrived and I paid no shipping for them!"

"The customer service line was very helpful and the ordering process went quite smoothly, I have not yet received my merchandise and will be happy to comment on the shipping and quality of the product upon arrival; once that part of the experience is complete."

"My order was processed timely and shipped on the same day it was placed. I am very happy with the products received and the price was right. I will definitely purchase from this store again.

* I discovered that I was sent the wrong coffee filters. I contacted Seattle Coffee Gear and they quickly sent out the correct ones. Their customer service is just great. I would not hesitate to shop from this store again. "

"Fast shipping, great selection of products. "

"Seattle Coffee Gear was great. Items were shipped quickly. They arrived in perfect condition and without any issues. A great place to purchase my coffee essentials."

"The youtube videos are very informative and helped me decide what to buy. The entire experience was great"

"Products were promptly shipped and well packed. Customer service was excellent via email, but the telephone system was deplorable. Had many problems getting through to a person."

"We received the Crossland CC1 the day originally told to us and it was in good shape. It was a "re-box" item and was missing one of the filters (single cup) which is not a problem for us because we only use the double cup filter. The machine so far has worked really well and we love it(so far). I would definitely order from them again."

"Excellent! They have very good, informative and entertaining videos, an excellent product line, great pricing and better than expected delivery of goods ordered. I will definitely be back!"

"I LOVE THESE GUYS!!!! THEY SPENT AN ENTIRE AFTERNOON WITH US SHOWING US ALL THE INS AND OUTS OF MS. SILVIA RANCILIO."

"Ordered the Saeco Exprella, which we ordered easily online. The machine was delivered quickly and we were enjoying our new toy. We are very happy with our experience."