"The items arrived on time as expected. Actually, the blog and video content was the best part of the experience. We now have our "Super Auto" dialed in and making great coffee every day.
Thank you."
"Seattle Coffee Gear not only has the best selection at the best prices but also the best staff as well. I love the fact that they have working knowledge of the products they sell. They offer online videos that will inform anyone of the products they are wanting to purchase as well as offer great side by side comparisons. I can't recommend Seattle Coffee Gear enough! If you want the best go to Seattle Coffee Gear."
"Seattle Coffee is a great company to do business with. They have a great selection of products and they do a good job of explaining the pluses and minuses of each product they review. I have learned a lot from watching their videos and they have made me a better informed consumer."
"Great. Product arrived promptly and was exactly what I ordered."
"My experience with Seattle Coffee Gear was extremely satisfying. I particularly enjoyed the instructional video which made me very comfortable with the process of purchasing an item I was not very informed on."
"Excellent service and fast delivery, as always"
"Everything went very well with ordering. Also, the wait for the coffee maker came very quickly. I would not hesitate to order from them again."
"Easy to order and items delivered without problems."
"I spent several weeks doing research before I purchased my new super-automatic espresso machine. The videos by SCG were very helpful as they compared several machines and demonstrated their use. I followed up with some questions by phone, and they were very helpful. I usually shop for the best price, but was determined to buy from SCG since I got so much of my information from them. Low and behold, they had the best price on my machine. I was also comforted by the fact that they are a certified repair facility and added a free warranty extension with my purchase. They have far more knowledge about various machines than anyone else I spoke with.
My machine came in today, and I've made a dozen or so lattes and espressos as I personalized the settings of my new machine. It works great and makes great lattes. I anticipated having to call with questions regarding setup, but with all my research and SCG's videos, it was all very straight forward. I am very pleased and would highly recommend SCG.
My only issue was with the FedEx shipping. SCG understandably requires a signature for delivery, but this should be waivable by the customer, as it took me 3 extra days to take delivery. I live in the country and have a signature on file since it's hard to cross paths with the delivery guys. "
"Easy to order. Prompt response. Delivery as scheduled. Perfect condition."
"Their retail stores does repairs, but doesn't sell parts. Their online store sells parts but doesn't have my model. I guessed on a similar model and purchased two items. One was back ordered, so entire shipment was held--in stock item could have gone in a simple envelope (washers). Now it is time for the back order and have heard nothing. Going elsewhere if I can next time."
"I ask them few things thru e-mail.they responsed w/i 30 min.I received my order just the way I was expected.in only 7 days.excellent services."
"My shopping experience with SCG was great, they have a wide selection of itemsto buy. I have already placed another order with SCG. Don't forget to check out their videos........lots of reviews and some good information too.
Steve"
"The prices were great and the shipping was quick."
"Well organized site. Nice videos and customer feedback for most items that gives you confidence in your purchases. Competitive prices as well. Great online shopping experience!"