"Yes it arrived in time as promised. We really like it and will probably buy another one. Thanks"
"Great! I found what I needed, it was easy to order and I recevied it in a ccouple of days. "
"Excellent!!! Just excellent!!! I would recommend this service to everyone I know!!! You guys are the BEST!!"
"had a wide choice of products and loved the u tube video from the shop. that helped me to make my decision on what i wanted to buy"
"The day after closing my transaction, I received notification that an item was out of stock. The transaction shouldn't have gone through and the website was not helpful in trying to revise the order. The item was a gift and the delay in notification meant that by the time I could address this, I had to scramble to find a replacement and incur higher shipping costs to have it delivered in time. Needless to say, I would not use this merchant again."
"Before Seattle Coffee Gear, i bought 2 coffeemakers. returned both of them. good thing i came across Seattle Coffee Gear and i found their website very very helpful. Gail and Cath helped me decide what coffee maker to get. and i am loving my Saeco Sirena espresso maker. the refurbished item looks new and it is very easy to use. (well, i watched Gail and Cath demo the product). thanks, Seattle Coffee Gear i am loving my great coffee in the comfort of my home. no more starbucks for me."
"Seattle Coffee Gear was very easy to deal with, they had tons of video reviews of the grinders I was interested in. Their prices are pretty much the best I could find and included free shipping. That said, shipping was quite slow (7 days)."
"Because of the price of the refurbished equipment, I was able to buy a much better espresso machine for my son than I thought was possible and it comes with a 1 year warranty!"
"Great prices. Fast shipping/delivery with heavy duty packaging. Top quality products as advertised. If you expect the best brands of espresso/cappuccino makers, you can count on Seattle Coffee Gear to carry them. They have refurbished too at even lower prices. Shipping is free. There are video reviews of the products too on the website. I bought two Saeco machines from them and am very pleased with Seattle Coffee Gear, and give a top recommendation for them. "
"Items arrived within the estimated time and safely packaged (though they were essentially unbreakable).
I did not interact with customer service."
"I was very pleased with the promptness of the delivery and how well-packaged the item was. The product totally matches the site description and I look forward to using it. If I ever need another product that Seattle Coffee Gear offers, I would certainly consider ordering from them again."
"Good selection and good prices."
"I consider myself pretty skilled at getting the best value on the internet and find Seattle Coffee Gear to be competitive, knowledgeable, provide great selection and service. Over the years, I have purchased a Gaggia Titanium, two Moccamasters and frequently reorder coffee. So, I have a lot of experience and Seattle Coffee Gear continues to earn my business. A tip, if you use free shipping delivery it is slower than some on-line providers, so plan accordingly so you don't run out of coffee. "
"Informative educational website. Great response time re: questions I asked about online. someone called me the very next day. "
"Seattle Coffee Gear (i.e. SCG) and their customer support quickly address and understand my customer needs in a knowledgeable and professional manner. SCG has captured the correct balance of high quality products at competitive prices. SCG offers compelling content and support from their website, videos, DVD and customer service. And SCG delivers this with a balance that reflects a desire to both entertain and correctly inform customers to make decisions that best satisfy customer needs. Quite simply, SCG is fulfilling the Mission Statement on their website with aplomb, a healthy sense of humor and integrity that always serves the customer's needs. Michael C, CPA, Tulsa, OK. "