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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2012-01-10

"I found items $30 cheaper at SCG! Shipping was amazingly fast."

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5/5

2012-01-10

"Great service, great pricing, fast shipping & truly a pleasure to deal with.
There are very few companies that can match SCG's quality of marketing!
"


5/5

2012-01-08

"Very Good. Responds quickly to questions either by email or via phone.
Fantastic educational videos. Very good service which I love and what you should except from a business. I would recommend using Seattle Coffee Gear for your purchase of espresso products.
"


5/5

2012-01-08

"Excellent service. Questions were answered on line very quickly. The order was confirmed immediately via email and delivered with 100% accuracy. Very satisfied. I will return to Seattle Coffee Gear for our coffee needs and will refer them to friends and family. "

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5/5

2012-01-07

"I do a lot of internet shopping, honestly the only thing I buy in-person anymore is my groceries. I stumbled on your website while learning information on expresso machines OMG between the content on each machine and the video's with Gail and Kat are not only extremely educational and fun, but very helpful when both learning which machine to buy, but how to use it. This is brilliant. I am surprised other internet based businesses that sell products have not caught on to this.
BRILLIANT!!
I have had the pleasure of talking with customer service and I find that to be a pleasure as well.
It is nice to find businesses that still know how to show consumers a beautiful customer experience.
I highly recommend purchasing your coffee necessities from Seattle Coffee Gear, they know how take care of their customers.
Sincerely,
Brian Kudler
"


5/5

2012-01-07

"My purchase was a great experience. They were very helpful and kept me updated on shipping. They have great videos that are very informative and provide tons of information. The prices are the lowest I could find on the web. I would definitely order from them again. "

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4/5

2012-01-06

"The machine is excellent but I wonder why a Expresso would not come with a frothing pitcher and a thermometer. That alone boggles the mind. "


5/5

2012-01-06

"Delivery from one coast to the other was surprisingly speedy during the holidays. Our order form states we should have received total of 8 Cordon Blew 12oz Footed Cappucion Cups but only recieved 4. Pulling shots on the Rancilio Silvia only took 2 days to get right. Frothing is a work in progress:) "

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Verified
5/5

2012-01-06

"I have made several purchases from Seattle Coffee Gear. They have excellent products, and their staff is friendly and knowledgeable."

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5/5

2012-01-06

"Wonderful! Machine and grinder was expensive (over $1,000) but for what it is, I highly recommend dealing with this company. Free shipping on a 50 pound box was great and fast!"

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5/5

2012-01-06

"I love it . Whole services are perfect. Thank You so much for great coffee."

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5/5

2012-01-05

"Service was prompt. The internet was easy to order by, and when we called customer service by phone they were friendly and very helpful. "

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5/5

2012-01-05

"I ordered an espresso machine and grinder package. Everything was packaged as it should be and it was shipped almost immediately."


5/5

2012-01-04

"Seattle Coffee Gear offers great products & prices. Like most comments I've read, the videos are a big help with lots of info.
Only wish would be for you to ship via Post Office to Hawaii as UPS & FedEx prices are outrageously high.
Thanks,
Judy Knapp, Flyin' Hawaiian Coffee Co.
"

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4/5

2012-01-04

"It was great. I'm very happy with the machine that I eventually chose and I now look forward to waking up every morning to a delicious latte`. I phoned Seattle Coffee gear with some questions and got a rather apathetic response from the person on the other end but I'm under the impression that is more the exception than the rule. In general, I'm quite satisfied. "