"Was able to have my chromebook model added easily to the list . Thanks"

"The signing up for insurance was fast, nothing too complicated. "

"I had to input All Information no less than 10 times before the site would accept info. Site would delete all on top for no reason and/or would not provide any info when pressed complete .... If I had an option to use a different insurance - I would have. "

"The system made me enter the same payment information more than once. If a field is missing (ie cvv) it doesn't tell you that all of the payment info must be deleted and reentered"

"It took me sooooooooooo long to check out. I kept having to re-submit and re re-submit and re-submit. I just pray I only get charged onece. "

"Web site link not working well. "

"First, the link that was distributed for us to click was a bad link; not sure if from this company or the school; either way it didn't work and took up our valuable time. Frustrating. Next, when the link finally was fixed I had several issues inputting the data. The website blanked out and wiped all the info several times; once after I had clicked "confirm" so I wasn't sure if I had purchased the plan or not. Not very exciting, when we're not in agreement with being forced to purchase this plan in the first place! (by the school) "

"WOW! Took about 7 tries to pay for the insurance. Wife & I tried with different devices & credit cards. Took a while but finally we were able paid."

"I had to redo the purchase 4 different times for the website to work correctly. "

"It took me 5 tries to purchase the insurance required my son's school. I waited hours for the website to load the next step several times. "

"Your website is soooo slow! I had to try from 2 iPhones and 2 computers. When I received my account creation email, it is not mobile friendly as I went to the site. "

"Cheapest school ipad insurance we have had to purchase yet. Thank you."

"Forced to use with no options or capitalism."

"I had to put info in 5 different times to get it to work"

"So for us? it' was pretty standard; just click and add in the info. For this to be successful? The school REALLY needs to give you all the information (Student ID etc) in advance you"