"So for us? it' was pretty standard; just click and add in the info. For this to be successful? The school REALLY needs to give you all the information (Student ID etc) in advance you"

"It took a while. A lot of parents were very frustrated for the first couple of weeks of school, because this stuff did not work. That is high-risk with people's personal information and credit card / bank data."

"it was quick and easy!!! i am a mother of 5 and some time i don't have alot of time so when i got on i was thinking it would take at less 5 mins i was done in 3 mins LOVE IT!!
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"Service is pretty basic. I never had to make a claim. Prices are fair. The quality and performance of the website is very poor, slow page loading often times timing out. There is an option to add another plan, but the website only allows you to make one purchase at a time. There is no indication of which field is wrong when an error is made. I already have an account, why can't I just add new devices to my account then pay. Tabbing from field to field doesn't work as expected. It took me longer to checkout than to write this review."

"Purchasing the insurance was very glitchy. It said my payment wouldnt process but there was not problem. it them wouldnt finish the purchase. I finally exited and retried to get it to purchase. "

"Very hard to find info about school insurance on website"

"The website is very slow. Also I have two students to purchase for and would prefer to make this purchase at one time vs two different transactions. "

"Tell us more about your experience (Required) "

"last year I got the service twice, it's nice."

"I only need insurance for 9 months, but they aren't letting me do less than a year. They are really nice on the phone though.
The spelling of the computer we have was wrong on the site, so I was confused as to which one to mark. "

"Once I found the page it was pretty easy to do,as long as you have all the information you need."

"I tried to sign up my kid's laptop 5 times before it finally went through. I kept clicking on "complete purchase" and nothing happened. Finally, I was able to get a step further, but it said my credit card didn't work. I checked everything on my credit card (it was correct as I had entered), and it still wouldn't work. I called the customer service line, and after being on hold for over five minutes, it said to leave a number and they would call me back. I left my number, they did not ever call me back (in 24 hours). I can only hope and pray that nothing will happen to my son's laptop this school year... if something does, I hate to think what the claims process will be!"

"Affordable insurance for your children's Chromebooks from school."

"Not enough experience with the product yet to give accurate review"

"When I logged in the first time, parents were already telling me that they were having issues and sure enough, I could set up an account but I couldn't get my payment to process. I waited a few days and then had success. Not sure if you can't do both steps in 1 day or if they figured out the kink and fixed it. Regardless, glad to get this complete for my student."