"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Fast and friendly service."
"I just purchased a bed over the phone with Blake. I called late on a Sunday (25 minutes before closing time) and was able to purchase a mattress I am very hopeful will solve pain problems for both my wife and me. I'm very much looking forward to receiving the mattress, getting it setup and adjusted, and getting better sleep night after night. A major selling point for me was hearing confirmation that if either my wife or I are not comfortable we can work with the customization department to get replacement foam to soften or firm up one or both of our mattresses (a split king was ordered). An other great plus compared to Sleep # was that I did not have to order an adjustable base from them. I already have one that will work with a split king so the cost difference would have been a lot to go with the lesser quality (from what I have read) S# mattress.
Thanks Blake!"
"Jerry did a great job in describing the product. "
"Blake was so patient and nice!!! "
"Although we have not yet received or order, we wanted to take a moment to compliment the very friendly and efficient customer service we have encountered so far.
Blake returned our calls immediately and spent plenty of time answering my questions, describing products and assisting in any way he could, without pressuring me for a sale.
Great customer service !! Thanks Blake !!"
"I just completed the order of our new Air-Pedic mattress and adjustable base. The service and support provided by Gerald was second to none. Over the course of several days, he was very patient, answered all of our questions (we had a bunch), and helped us navigate the waters to find which bed would fit us best with regards to comfort and our budget. At no point did I feel like he was trying to up-sell us on a more expensive model or add on accessories and options that we didn't need or want. I very much appreciate the low pressure, consultative approach and can't wait until we get our new bed!"
"I just finished ordering my bed. This will be the first time I have purchased an air mattress. Blake was knowledgable and gladly answered any of the questions I asked of him. I am excited for it to arrive. "
"Well this was my first purchase of an air based mattress. I have had foam and spring mattresses in the past. After talking with some friends that are Chiropractors they highly recommended this type of mattress. I am looking forward to a restful nights sleep and we also went from a queen to king size mattress so the added room will also be something we are looking forward to. The sales consultant was very helpful and explained all the available options to me with be pushy and trying to upsell items I did not want. So far a great experience."
"I just completed my order for a new Air-Pedic 850 with Blake from Selectabed and cant wait for my mattress to arrive. Blake was awesome, answered all my questions and never pressured me to buy anything. "
"Blake, we gave you ample opportunity to fail, to get frustrated with our redundant questions and inability to make a decision. You blazed through those obstacles with precision and professionalism. Even when we stated we were not buying at this time, you were eager to continue with the assistance.
Once you had closed the deal I did not complete the appropriate signatures and you were promptly notifying me of my oversights and graciously guiding me through the process. You team has a star in you and they should know from this side of the fence that made the difference.
We are anxious to use the product, waiting in confidence we made the right decision due to the excellent service we received."
"My buying experience with Blake was extremely enjoyable, he is very courteous and knowledgeable. He was genuinely interested in making sure I purchased the correct mattress for myself & my wife. He answered all my questions and was very helpful with purchasing. I would highly recommend doing business with this company. We anticipatingly await for our mattress to arrive."
"Wanted to get a bed play cup me all the way through it explained all the different beds And help me get the right one for me great customer service"
"Gerald.M was great! Very knowledgeable and helped me with every step along the way. "
"looked online left contact information. Was contacted by Gerald. Phone and emailed bought new bed thank you
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"I've been having a lot problems with hip pain at night. We have a beauty rest black ice king mattress that I've never been comfortable on, it's only 3 yrs old. Prior to that we had a Queen Sleep Number bed that we did really like but it's well over 20+ yrs and it went to our spare bedroom when we moved. After visiting their store and checking out their reviews we weren't convinced that was the right choice. My husband came across Air Pedic online and we were very impressed with the 6 air chambers and construction. I can't wait for it to ship, Gerald was very helpful in answering all my questions. He didn't try to up sale which I was really impressed with and he listened unlike the Sleep Number rep. Once we get it I'll come back to update our experience. "