"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"The customer service reps were extremely patient, helpful, and polite! Absolutely loved the informative purchasing experience! Would highly recommend to anyone would wants to work with polite professionals!"
"Right way when talking with my sales person I felt this was not a typical say anything to get the sale. Our sales person was very honest, gave us great information about not only their products but some information about competitor products while disclaiming he was not an expert in their products. He was very well informed. I actually made a number of calls before making my purchase and did my own research which was very inline with what I was told. I feel really good about the sale. Typically with large purchases I don't feel really good about the purchasing / sales experience. This was very rare for me, the very low pressure sales with good, candid information really won me as a customer along with have a very good product."
"Me and my husband went in looking to buy a new mattress, but we had no clue what we really wanted. Gerard was amazing, super friendly and attentive and helped us find exactly what me and my husband needed. We did the Air-Pedic 500 that can control the firmness with a remote."
"Brian F. Was very knowledgeable and helpful with making my decision for my new Select a Bed mattress an easier purchase "
"Blake was my customer service guy and answered multiple questions over both email and phone, multiple conversations. Ultimately he was able to get what I believe was the perfect setup for my wife and I. "
"The person on the phone was helpful in recommending which mattress to buy, the process and delivery. Looking forward to seeing the bed when it arrives."
"Yay! The whole process was really easy and pain free. Gerald was very kind and gave us a military discount on top of the sale price! I'm so excited to see how this bed helps my husbands shoulder pains. "
"Finally decide to go back to a number bed after over 12 years on a good regular mattress. After reviewing the options we decided to get details on the Air-Pedic model 650 from SelectaBed. Gerald was extremely thorough in not only answering our questions, but going into other aspects of construction and use that we had not even considered. Looking forward to the delivery so we can experience better support while sleeping."
"My husband and I have been looking at getting an air mattress for a long time. We were looking at getting a sleep number bed until I found the air pedic reviews online. We started researching and loved the 6 chambers in the air pedic. We had it narrowed down to two different series but didn't know which one to go with. We called Select a Bed and they asked us some questions and suggested a different series that is an inbetween level of what we were looking at. You expect someone that is trying to sell you something to automatically go for the most expensive, that is not at all what happened. Our customer rep Blake really listened to us and found us a different series that sounds like it will be perfect. Thank you for great customer service! Can't wait until we get our bed!"
"Box was damaged during shipping, called support and they took care of the issue right away. Ordered the std. 600-series and so far so good."
"We just ordered our 650 with a Sage frame! Excited to have it arrive and experience a good night sleep!
Byran was very helpful on all of our questions and took the time to explain all about their product, which I like that it is American Made!!!"
"Very nice salesperson. Answered all questions over phone. Easy to order. Have never owned air mattress. Very excited. Did my on-line research. I hope to be able to share this is a great mattress from great USA mattress. Time will tell but off to a good start."
"We found a mattress we liked at a local branch of a well known national mattress brand. Brian at Selectabed was helpful enough to find his most comparable model which saved us $$$, plus provided us with Air-pedic's superior adjustability. We can't wait to say goodbye to our broken down Tempur-Pedic and get a good night's sleep on our new mattress."
"I couldn't have asked for better customer service!! It was a really good experience that I had ordering my new bed! Gerald explained everything to me and walked me through it. Answered any questions I had ! Thank you Gerald!! Now I can't wait to get my new bed and out of this hospital bed!! Lora Treadway"
"Sales rep was very knowledgeable and professional. Spent time with us in answering all of our questions.
We went ahead and ordered a Model 850.
Now we are patiently waiting for the shipment."