ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2020-02-04

Placed my order, can't wait to sleep in my new bed.

"I love that the bed got great reviews on Sleep like the Dead, so I check out the web site. I ordered the 6-chamber 650 mattress. Gerald was very helpful with all my many questions. The price was similar to the sleep number bed, but the 6 chambers should give much more back support. More later after we sleep on the new bed."


Xpg
Verified
5/5

2020-02-03

So far so good

"Not wanting a typical hard sell salesman call me, I requested a quote on line. I promptly received a reply with a recommendation and quote. Having a couple more questions I decided to call. The gentleman I had been working with was off and spoke with Gerald. He answer my remaining questions and his honesty was refreshing. It will be 4 weeks before my new bed arrives and if it performs as well as the sales force it should be amazing."


Verified
5/5

2020-02-01

Superb customer service

"First-time air mattress buyers, so we had tons of questions. Gerald and Brian were both very patient, walking us through the answers to all of our queries (this took several hours across multiple days!) Finally chose an AirPedic mattress because we liked the described construction elements, and appreciated the anticipated benefits of the multi-zone air bladder system. Currently awaiting mattress delivery, and will update this review once we have some experience with the product. Hoping for a great sleep experience!"


Verified
5/5

2020-01-30

Fantastic Customer Service

"Aaron was fabulous. Explained everything. Helped to figure out what was best for us. I highly recommend Aaron. I can't wait to get our new bed. The best part is that they will work with us after we get it to make sure it is the best fit for us."


Verified
5/5

2020-01-27

Finally purchased

"Visited the store front on January 11 and spoke with Gerald Misemer, in research of a mattress for my son. After reviewing 6 stores over the past 10 months made our decision on January 26. Went with the Air-Pedicure 700 w/acts, twin XL model. Will revise this review after 100 nights or so. "


Verified
5/5

2020-01-26

Great customer service

"I just placed an order for a split king bed - the information provided and service during the ordering process was great. We purchased an adjustable base separately, but that was no issue with placing the order, and does not affect the bed warranty. We can't wait to receive our new bed."


Verified
5/5

2020-01-24

Air-Pedic 850 Great for Bad Back

"We purchased the Air-Pedic 850 to use on our 1st adjustable bed. Bryan Sherburne who helped me through the purchase, finance, and delivery process was very informative and helpful. He also was able to provide me with a copy of the user manual that I misplaced.
I have a very bad back and the Air-pedic 850 is amazing. I was skeptical the first week but had to get used to the controls and finding the right positions. I have to say in the past 3 months, I am recommending Air-Pedic to my friends as this bed has really helped my back!
So glad we bought the Ait-Pedic 850.
Thanks, Jeanne E.
"


Verified
5/5

2020-01-23

So far a great experience!

"I called to order our new bed yesterday and spoke with Bryan. He was incredible. Took great care to explain everything and explained why the 1000/1100 would not be a good fit for our needs (despite being more expensive) and helped us choose the 800 model. At no point was there any feeling of pressure or rushing and we honestly felt like Bryan cared about us more than the profit. Based on this experience we are excited for our bed to arrive and have very high expectations that it will be as high of quality as the customer service experience so far. I will post again once we receive and have trialed the bed.

Of note, this company is military veteran friendly with Bryan thanking me for my service and offering a decent discount. Not all companies seem to be veteran friendly these days and I am happy to have found one that is. Additionally love the fact that they pride themselves on making a great product in the USA using local employees and materials.
"


Verified
5/5

2020-01-23

"We just completed our order with Bryan, who answered all our questions and was very helpful. We look forward to receiving the bed (model 650). The "on sale" price was excellent. We believe this bed will be a significant upgrade to the very old Select Comfort air bed."


Verified
5/5

2020-01-20

Not so perfect start, BUT... ended perfect!

"We started with Gerald placing the order over the phone. He was extremely helpful and informative and made placing the order very easy and simple. Delivery day is finally here and we were really excited however to find out we were missing items and things did not work properly. After reaching out to John he looked into all of our issues quickly and resolved what he could. John connected us with Erica at Reverie to further assist us with the base problems. All issues were resolved and we are now enjoying our new bed. Thanks to the whole Select A Bed Team for their wonderful efforts to make sure we were taken care of."


Verified
5/5

2020-01-20

Good customer/agent interaction

"The agent that my wife and I spoke to was Gerald. On two different occasions, he was wonderful in answering the myriad of questions that we asked, and made us feel good about the Air Pedic bed. We had visited Sleep Number and we liked the feel of their I8 split top king Adjustable Mattress. We also checked out the Saatva and Air Pedic equivalents as well. We then compared all three based on construction, quality, ease of use, included amenities, warranty, and price. We concluded that Air Pedic 800 Split Top King was best for our needs. We are now eagerly awaiting the delivery of our new bed."


Verified
5/5

2020-01-20

fast and easy

"Brian and Arron were friendly and knowledgeable. Excellent experience"


Verified
5/5

2020-01-20

Best customer service

"My wife & I went to the s# store and found the mattress that felt right for us, so I get the sales associate to print a total invoice.The total mattress,base,protector and 1 remote came to just under$10,000.We told them we had to think on it and left. When we got home we got on line and did some comparisons, and found that air Pedic had more support and was better built. I called and Gerald answered, I told him what we looked at in s# store and he compared it to the 800 series, and explained all the better features of it over s#’s, better built, free remotes & could chose between full & half split.Not to mention the price was almost $3,000 cheaper, and did mention better warranty. Thank you Gerald for all the help."


Verified
4/5

2020-01-19

so far-so good

"Gerald has been most helpful to me so far! Answered all my questions patiently. He had a very pleasant , non-pressured attitude. Can't wait to get my bed with high expectations that it will live up to all of the reviews I've seen on the internet about it.

thanks Gerald
"


Verified
5/5

2020-01-19

Five Star Service

"My wife and I have been shopping for a mattress and were initially interested in a Sleep Number bed. I began doing some internet research and found out about Airpedic beds. I watched a video comparing Airpedic and Sleep Number and must say I was highly impressed, especially given the fact the beds are made in the USA. I called Selectabed and spent nearly 15 minutes on the phone as a sales rep thoroughly explained each of their beds and bases. The rep was very knowledgeable and answered all of my questions. Based upon my experience with Selectabed, I decided to purchase an Airpedic 650 mattress. Although I have not received the mattress yet, the customer service has been superb. "