"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"We had looked at the Sleep number beds at the mall and were comparing all of the other air mattresses that were available when we ran across selectabed. In comparing the brands and what they had to offer selectabed was the easy choice. Spent quite sometime talking to Gerald who was very knowledgeable of their product and took the time to make sure that we were getting the bed that we wanted. He didn't try and up sale us as many other sales people try and do and seemed genuinely concerned that we were getting the bed that was right for us, not the one that was most expensive.
Can't wait for our new bed to arrive.
"
"Gerald was very helpful in helping us to determine the right bed for us. He answered all my questions and was very knowledgeable about the product. "
"The gentleman I spoke with was very kind and asked pertinent questions. I have been researching beds for awhile since I had to return my last purchase. I had decided what I wanted, however the salesman offered advice and I ordered another model. He also offered a way to go see a bed that was close to what I ordered near me. Unfortunately, I can't fly to California to the showroom. I can't wait to sleep in my new bed. The only drawback so far is how long it takes to make the bed! "
" Just received my bed yesterday and everything is going well so far. Customer service was professional and direct when I ordered the bed. The bed showed up in the timeline they gave me. The shipping company they used was also professional and worked with me to get the bed to my house when I was home. "
"Your customer service rep was amazing. I called and was gonna order the 1100. He took the time to find out why I was seeking a bed. I explained that I’ve had 2 back surgeries and need something with firmer support. And it turns out height and weight the 1100 would have to much cushion. And it amazes me he wasn’t just willing to make a higher dollar sale over making sure the bed would help me. So excited to get the bed and hopefully some back pain relief ."
"After researching several air beds and talking to others that had Sleep Number beds, we chose the Air-Pedic 850 because of the multi-zone adjustments possible. Most of the people with the Sleep Number beds we talked to complained of the hammock effect and lack of lumbar support their bed gave them. Not having to assemble it as well as being less expensive is an additional bonus. Can't wait to get our new bed next week."
"We did a wide range in searching for a bed set up at plenty of the top rated stores. We drove about a hour and half to Aurora Hills where we found what we believe to be the bed of our choice. It was the split top cal-king size air pedic 600 w/airflow transfer system. We spend a lot of time at the store going back and forth trying to make a decision on the 500 and 600 and bed options. We are happy with Gerald the sales person and his patience and ability to explain all options. We haven't received the bed yet but its on order and looking forward to receiving it soon. Gerald truly made this process of picking the correct bed very painless. "
"Very good and informative, and spends as much time as needed to understand.
Now just waiting for manufacturing and shipping/installation - will have to update once we have a bed to review!"
"I completed my order with Gerald and was pleasantly surprised. I was a bit unsure about purchasing a bed over the phone and came prepared with a list of questions and he was able to answer them all. I was calling to get a feel about the product and by the end had actually purchased a bed. I am very excited to receive my 800 series mattress and am hoping that it lives up to my expectations."
"Well ho experience started when I called the center and I got Brian on the phone he explained to me everything about the mattress I was set on buy the 1000 series and I told him my issues and he told what would be the best mattress for me and my issues n told me that buying the 700 with the issue I had would be the best options for me so give it a try I had so much fun talking with him back-and-forth he made me laugh so much that I decided to go for it and try it out this is going to be my first air mattress ever in my life so let’s see how it goes"
" After a lot of research, we decided to purchase and Air Pedic bed. I called and they walked me through the process, told me exactly what would happen and what to expect. It was that easy! I just received a phone call updating me that our mattress is ready & on the way! I can’t wait. "
"Nothing worse than waking up to a sore back and/or shoulder. Thank you Gerald from Selectabed for taking time to fully educate me on the significant differences and benefits of the Air-Pedic mattress vs. other brands (e.g., very expensive lower quality Sleep Number bed). After talking with you and doing additional research on my own, it was not hard to see why Air Pedic reviews were substantially higher. We look forward to receiving our new 800 series bed with the flex frame. "
"I spent about 40 mins on my call, asking all the questions I could think of. Having recently been a victim of the horrible return experience of a Sleep Number bed, and was able to address all concerns and discuss all options before making a decision to buy.
Unlike many sales calls, I was not pressured into buying something I didn't need, and I was not up-sold or recommended to buy a higher model that I did need. My sales rep, Gerald, was informative and made recommendations based on the information I provided - not what is typical, or what other buy.
Highly recommend calling in to place your order. I await our delivery to follow up on the overall experience with Selectabed and their product."
"We have not received the bed yet, but the process has been easy. Gerald was well informed and very patient. We went to several stores that day and Gerald was the best. He really gave us a no pressure, take your time experience. We will update after getting the bed."
"Easy smooth nonintrusive sales. Friendly !! Awesome company. "