"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"We spoke with Gerald. He answered all our questions which led to the purchase of a product they sell. We are anxiously awaiting delivery."
"It took us about 2 weeks to settle in our support numbers. We've now slept on our Air-Pedic 800 Series bed for 5 months and both my wife and I love it. No more tossing and turning or waking up with our back, hips and shoulders aching like we did on our standard mattress we replaced. Great bed. Looking forward to many years of great sleep and great rested mornings."
"Courteous, professional and knowledgeable customer service that eased my anxiety before purchasing my Air-Pedic 850...best decision that I have in a long time!!!!"
"Salesman was honest and asked the proper questions to make sure we got the right model for our needs."
"So good! Very good experience ordering from Selectabed, other than waiting a bit due to a sales meeting. Just waiting on the delivery and actually getting to use the bed. Looking forward to it."
"I just ordered an 800 series Selectabed which I will receive in 5-6 weeks, so I cannot yet review the bed. However, I can say that the customer service for this company seems excellent so far. There was zero wait time when I called. I was actually able to reach the same customer service agent when I called back, and he seemed responsive to figuring out what I need. The customer service agent provided information regarding the cost, product, and advice regarding the use of the product. I did not feel that he was pushy, and overall had a good experience. So far I would highly recommend Selectabed from a customer service standpoint, and will post a review on the actual bed upon receipt. "
"We completed our order with Bryan. He was patient, professional and made this purchase a nice experience."
"We stopped by the factory store to try out an Air-Pedic mattress in person. My wife and I have been wanting an air adjustable bed for years, and now that we are ready to buy wanted to try one out in person. We walked in the door and were greeted by Gerald. I can’t say enough about how helpful he was in describing the different models, and he took the time to let us try out as many different options as we wanted. We were able to directly compare the air adjustable to their much less expensive foam and hybrid mattresses, and he never made feel pressured to go one way or the other.
Well... that was two weeks ago and I am happy to report that we just placed an order for our very own air-pedic mattress!!
Thank you Gerald for the warm welcome and the awesome presentation of your products. A good mattress is a huge purchase and you really can’t afford to get it wrong. During our quest we have looked at lots of options (including Sleep Number, where we felt like meat in the sales grinder) and I would highly recommend that you consider this option over the others. We can’t wait to get our new bed and FINALLY get some good nights off sleep!!
Thanks Gerald, you’re the man!
Mike C"
"excellent service and information on selectabed"
"Called to get a few questions answered by one of the the sales representatives. Gerald was extremely knowledgeable about products and was very patient with my many questions. After spending over 20 minutes on the phone answering all my questions, I wanted to discussion a few options with my wife and he made me feel no pressure to take my time and call back when ready to make the purchase. Looking forward to receiving our new 859 Airpedic mattress and will give update once we have had a few night sleeping on it
Matthew Barry"
"We were pleased with the patience of Brian, our customer service rep, with our questions and in explaining the return policy, delivery process, warranties, etc. We feel safe taking the plunge on the purchase with the warranties and policies In place that ensure our satisfaction. "
"Eric was polite and informative. No pressure and great seance of humor. Cant wait till the bed gets here. You guys blew Sleep Number away $1108.00 savings.
Thank You John & Irene"
"Spent quite some time asking questions and Jordan patiently answered each one.
Very knowledgeable and a good listener.
We are looking forward to receiving our new bed.
"
"Eric was very thorough and clear about our choices and helped us ease through the mattress and base selection process. We are looking forward to our new bed!"
"Spoke to Brian. He was very informative and helpful without being pushy. I feel excited to receive my bed. I had a sleep number bed and liked it but I feel that this is a much greatly value and quality. It's been a pleasure dealing with them! "