"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"It was a pleasure to have a sales rep with full knowledge of his product, able to communicate the information with ease to understand and was clearly spoken."
"We are so thrilled to find this company after being a Sleep# fan for 15 yrs. we upgraded to our new King size Air-Pedic 850 mattress with airflow transfer system and are so very pleased! We love our new bed and look forward to many wonderful sleep full nights on this amazing mattress system! Brian and Gerald along with the rest of this customer oriented company are a charm to work with! Only took 4 weeks from order to delivery, we are so pleased! Thank you "
"Aaron and Jordan were incredibly helpful. They worked with me to chose the mattress that best fit my requirements. I was so impressed with the products offered and working with Aaron and Jordan, that I recommended your company to my sister, who also ended up buying a mattress. Can’t wait to get the mattress. Thanks "
"Great customer service from Brian! We were able to get all our questions answered and look forward to getting our Air-Pedic 800 that will be made to order for us! The 6 chamber mattress and air flow of the foam is what drew us to this brand. Can't wait for it to arrive."
"I contacted Selectabed a few months ago and spoke with Gerald. He helped me determine what might be the best option for me. He was never pushy which I really appreciated. I emailed back a few times with questions and he followed up promptly. It took a few months for me to finally place my order with Gerald and he was as professional as if I were working with the owner himself.
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"Our customer service rep Aaron Is fantastic, knowledgeable, and took his time with us in selecting the perfect bed for us. I Can’t wait for a new bed!"
"Every thing is awesome!!!"
"Talked with Brian who was extremely helpful answering all my questions so when I was ready to buy made sure to place order with him,"
"I have been looking at getting a new bed for a while and looked at many different types. I decided on the Air-Pedic 800 and can't wait for it to arrive! The customer service representative was very helpful and the price was a lot less than the competition! "
"My elderly parents(90,92) are in need of a new bed. After doing online research I decided to email Selectabed. I included in the email information about my parents and some of the issues they are dealing with. The next day I received an email from Gerald Misemer telling me about their beds and also requesting additional info on the type of bed we were interested in. I called him two days later with a lot of questions I wanted answered before committing to a purchase. He answered every question and actually recommended a lower priced bed than one we originally picked out.
I appreciate the quick response and the help provided by Gerald. I would not hesitate to recommend Gerald and Selectabed to anyone who is looking for a new bed.
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"After speaking with Eric, we have chosen to order an Air-Pedic 800. Eric did a nice job of explaining the bed, materials, and delivery process. We are happy to see the bed is made the USA but wish the beds were available to be shipped out sooner (it might be 5-7 weeks)."
"I was actually looking at sleep number beds. I went on YouTube to see if there was a video that showed all of the equipment with the mattress. I stumbled on this video comparing sleep number to air pedic. They sold me on the fact that it benefits side sleepers more than the sleep#. The detail of the video comparing the mattresses was well worth my time. They might take longer to send the bed, but for $500 less and a thicker mattress, sometimes quality is worth the wait. Customer service was quick and easy. They may not offer buying it online, but they prefer to speak to people to ensure they are making the right purchase for their needs. Thank you Bryan S @ ext 114 for all of your patience and knowledge. "
"Ordered a fork top mattress and an adjustable base in king that was supposed to be independently adjustable. It isn’t. The app is lousy at best. Was told an upgrade would be available in July. It is September and we have heard heard one word from Relief Mart. The 100 day trial is almost over and we haven’t been able to use the feature. "
"Bryan S. was the best phone sales professional I have ever dealt with. From the first call to the follow up after delivery, he was always supportive, knowledgeable and helpful. One of my calls went to a different sales person and honestly, if he would have been my first call to Relief Mart, I would not have called back again..... that said, we are extremely happy with our purchase and the first week enjoying a much improved sleeping experience over our old tired conventional mattress. The freight company beat the box up quite a bit shipping it across country, but the bed was not damaged. The completely assembled mattress and the reasonable shipping charge for door front delivery allowed us to install it quickly our self. Though we hired some help to assist us with the total "move" of the bedroom, it could have easily been done by two able bodied people. The other pleasant surprise, was that Relief Mart was fine with us providing our own adjustable base. No pressure to buy theirs as with most of the other dealers. With all of he features not found on other Number beds, this was a fantastic value all the way around. Thanks again."
"We spoke with Brian, the salesman manger. Brian was very professional and answered every question. There was no sale pressure. One of the better customer services we’ve experienced. "