"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Excellent consumer service. We love the memory foam mattresses we purchased! "
"Mattress arrived in about 4 weeks. We received a call from the shipping /set up company to schedule an installation time. They were prompt and bed set up was efficient. Works just as advertised so my husband's side is very firm and my side is much softer in the middle section for my proper back alignment. All without any uncomfortable barrier between us. Still finding my perfect setting but so far seem to be sleeping with less back and hip pain!"
"I researched this and other air-mattress companies for weeks before our purchase. I only found "ONE" compliant (that was resolved) over the entire internet! I know why! You get personal customer care, no pressure sales, and NO email ads!! Juan was just wonderful, I exchanged several email and phone conversations prior to our purchase, he was patient, thorough, and friendly! Ask for Juan you will not be disappointed!! We are looking froward to getting our bed and having better nights sleep!!
Thank You Juan!! "
"Great customer service! I don't know how many times I called with questions. It is very scary to make such a large purchase online. Every time I called they were patient and polite. I just received my bed today. I can't wait until tonight!"
"Dealing with Selectabed has been a very pleasant experience. I had a difficult shopping discussion to make. I loved the Serta Air mattress that I had used for 15 years but they no longer manufactured them so parts were not available. So I started looking at the Sleep Number bed. Their sales technique and pricing was a big turn off for me. The Selectabed features were very appealing. A 30 year warranty, a urethane liner, shipped assembled, and a better price were all features that appealed to me. So far I have only slept on my new 400-7EK-AF Air-Pedic 400 Series Mattress Eastern King size with Airflow Transfer System mattress a few nights but it has performed exactly as I expected."
"Juan was great at answering all my questions and made sure to reassure for such a big purchase. "
"Juan was very easy to work with and knowledgeable of your products and various options. I will be recommending Selectabed to our friends and family. "
"The salesman I spoke with answered all my questions and assisted me with selecting a mattress that would fulfill my needs."
"My husband and I went to Sit n Sleep in Agoura and happened to see Select a Bed in same center. We had never heard of this store and decided to check it out. Gerald spent a lot of time with us while we tried out every bed. We went home and researched the company and were very impressed with what we read. We went back the next day and spent more time with Gerald ( he's very patient and informative). We bought a Tri-Pedic memory foam bed. We spent less money than we would have spent at the other store and bought a truly quality product."
"They allowed me to take my time, answered all questions, and were down right nice. The show room is HUGE! Bed selection extensive. They will work with you to ensure you get the right bed. I know that if I sleep on it for up to 120 days they will take it back, or help me to determine which other model may be better suited for me."
"After being disappointed by a competitor selling practice, I heard about Air pedic and gave them a call. Alec was impressive over the phone in care and technical knowledge. Coincidentally I then went to Agoura Hills on business and stopped at their showroom, where Jordan was equally helpful and helped me pick my new bed. Great experience!"
"Juan was very helpful. I had little knowledge when I called on Saturday. After some discussion regarding my back problems and trouble I've had with mattresses in the past, I decided to take the plunge on an Air-Pedic 700 Series King sized. So far I have nothing but a positive experience with the company and I look forward to the delivery.
Mike"
"We appreciated that Gerald educated us about the mattresses, but gave us space to make our decision."
"Spoke to Juan yesterday to purchase a new adjustable king mattress. We have been looking for several weeks since our Sleep Number bed failed and due to the reviews, price and customer service decided on a Selectabed.
Our new mattress is in the making and should be shipping soon. The complete transaction was great!!
Thank you Juan."
"I am so excited to receive my airpedic mattress! If it is the same quality as the customer service I have experienced so far, it will be amazing! I called three different times to ask questions and every employee I spoke with was kind, considerate and never pushy. HOW REFRESHING!! They made me feel like an important customer! "