"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"It is so refreshing to actually have wonderful costumer service! I was working with Gerald Misemer and he was fantastic! Whenever I sent an email with a question, he immediately responded. I spoke with him on the phone and spent 45 minutes with me. I never once felt pressure to purchase. The prices were amazing!!!! I highly recommend this company! "
"In a day and age where it is increasingly difficult to find a company with a high regard for Customer Service, Selectabed is a breath of fresh air. They answered all of my questions and made me feel very comfortable about my purchase. We went with an Eastern King size 400 series Air-pedic mattress. We currently sleep on a 2 chamber air bed which works well for us because my husband prefers a very firm mattress and I am a fan of a softer sleeping surface. We both have had some experience with lower back issues, so when we decided to go from a queen to a king size bed, I was thrilled to find the Air-pedic 6 chamber air adjustable mattress that will allow us to separately adjust our lumbar area. Kudos Air-pedic for going above an beyond in mattress design and customer service. "
"Gerald was very helpful in explaining the various products in a way that I could understand and compare to with a bed I already have experienced. Then he was very helpful with providing the different choices for payment. I am sure that if I have problems in the future that I will be met with the same professional, polite manner."
"I was very skeptical about a memory foam bed but what I found here was something that amazed me. Comfortable to excess, molded to my body, felt cool which temperature is important and then the service received was exemplary. Thank you Stephanie for being patient and supportive. "
"The buying experience was informative, patient and not high pressure. Much nicer than some of the stores we visited. "
"Their website is very informative. Gerald, the sleep expert, was knowledgeable and efficient."
"Gerald was pleasant and informative to talk to and made the ordering process quick and easy."
"Awesome service and prices "
"I was very pleased with the knowledge of the sales person. He was very courteous and answered my extensive questions. I have never made such a large purchase so I decided to let them finance it. The finance person was on vacation so I was delayed for a few days or I would have given my experience five stars."
"knowledgeable and kind team "
"great. would recommend to anyone"
"Went in not knowing much about beds. Sales person was thorough and knowledgeable. No pressure whatsoever. I came back 2 weeks later after checking beds elsewhere and this was hands down the winner "
"Being my first adjustable bed I researched all brands and suppliers for several months. I always take my time and never let the mainstream chains get all the glory or take my hard earned money. When I came across SelectAbed I knew I found a better quality mattress. I have not received my bed yet but, I'm 100% confident about putting the cart before the horse on this review. First things first, they answered the phone and have Zero, "please listen carefully as our options have changed" message. This was a huge relief. Second, all staff is hired locally and they use 100% (when possible) US sourced materials. Both CSR are very helpful, knowledgeable and they took all the time I needed to create the order. This is a huge purchase so I had a lot of questions and concerns about upgrades, warranty, wear, materials, yada, yada. Third, after I made the purchase I was told it takes 2-3 weeks for delivery because they make them when ordered! I was very impressed with this business model. Finally, I gave 4 Stars because the pricing on the adjustable bases are not competitive with Amazon and others. I actually ordered one of the Leggett & Plat adjustable base for $950 less. This I feel can be improved so customers can get a turnkey sleep system in one purchase. I will update this review after I give the bed a good test run. "
"Having ordered from Relief Mart previously (Summer 2016 - trundle-bed mattresses), I had need of a twin to set on a specially-designed platform; and, for orthopedic reasons, I needed a mattress that would even firmer than what is so comfortable on the trundle frames.
I am particular, in the extreme, and require reinforcement prior to making a purchase. With this order and the unique platform, there were concerns about mattress dimensions - all addressed most satisfactorily by Relief Mart; with willingness to get back to me with follow-up regarding construction options, and customizing possibilities, and pricing. All this information was delivered in a most timely fashion and in e-mails that were articulate as well as being pertinent and informative. "
"Stephanie was extremely helpful and easy to work with. Cant wait for our bed to arrive. Thanks again Stephanie.
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