"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"very knowledgeable and friendly"
"We needed an extra long king split bed - which that "other company" couldn't offer. Trying to find options was difficult because, after visiting that "other company" it was the only thing that my search engine would find - until I searched anonymously. With Relief Mart I got to speak to a real person - ordered just what we wanted and two mattresses arrived on time - assembled and ready to go! Having owned an air mattress from the "other company" I can honestly say these are far better quality. Very glad we found this company."
"Posted a large number of questions to at least three sales reps. Each time given very informative answers without the pressure to buy now or loose the price quote. I never felt out of place asking novice questions. Gerald and Juan asked what I was looking for in a bed so that they could assist in the choices and not just the highest priced items. What a fantastic shopping environment"
"I have not received the bed yet, but the service has been outstanding. rapid response time during the quoting process, without being over baring, and very polite service during the ordering. So far I have been very pleased."
"Great product! I definitely recommend this company! We had great service and ended up with a memory foam mattress for our daughter and could not be happier! "
"My customer service experience was awesome, it was handled with kindness and efficiency. I was treated as a person with respect. my transaction was handled in a timely manner with friendly chatter. the process of the bed and application was thoroughly explained to me, no hidden cost. and I was please with my sales rep. I look forward to a long relationship with the company."
"We had a Memory Foam/Gel mattress that was about 5 years old. Both my wife & I noticed that it was starting to sag in a few places. I was starting to have back issues again. So we started looking around at replacements. We had pretty much decided upon a decided upon a Sleep Number i8 bed. The cost was going to be about $4K or so. That was a big hit to the budget. I started looking around on the Internet for reviews, complaints, etc. I found that some other people had received free shipping, etc, from Sleep Number. I went back to the Sleep Number store. They were unwilling to discount further. So back to the Internet I went. I then came across Selectabed. I went thru the website to see what the product was. I liked what I was seeing. One of the features covered a short coming in the Sleep Number bed. It was the Multi Zone system. I liked being able to adjust that area independently of the head & feet. I filled out a request for quote on a Sunday afternoon asking for advice on what would be similar to the i8. Within a few hrs, I received a quote from Alec. Alec and I emailed back & forth probably in excess of 20 times & spoke over the phone 1/2 doz times as well over the next month or so before I actually placed the order. I really wanted to be sure of what I was getting as I was buying this sight unseen. Alec addressed all of my concerns. I placed my order & I am just waiting for delivery at this point. If you are thinking about buying a new bed. Call or email Selectabed, speak with Alec."
"Great customer service. Juan my sales agent was very patent. Great experience."
"I want to thank Aaron for his exceptional customer service. I spoke with Aaron on two different occasions and he answered all my questions and helped me feel comfortable that I made the right choice when making my purchase."
"Gerald was very helpful and very knowledgeable of all the products and that helped us pick out a mattress that fits our needs. I would highly recommend checking out their store when in the market for a mattress."
"My experience with the air pedic was great.Aaron was a wealth of knowledge."
"Juan was excellent! He helped me with understanding my mattress options and what made the most sense for me. He was extremely knowledgeable, helpful, prompt & very friendly!"
"Looked at several adjustable beds online after having a bad experience with another company whose store we actually were able physically visit. I was hesitating to order over the internet without testing the product but Aaron, in customer service, was able to set me up with a bed similar to what I had initially chosen from the other company. We even upgraded! He was very helpful and knowledgeable about the different products. I can't wait to receive our bed! "
"Great sales person. Put up with many phone call and questions. He had the answers. Thanks"
"Customer service answered all of questions clearly and to my satisfaction. Where necessary, he consulted the technical experts and the management and provided prompt responses to my inquiries. I placed the order on line without a problem."