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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2025-02-15

I recommend

"Good prices and fast shipping"


Verified
5/5

2025-02-07

Best place to order OEM Toyota parts

"Great prices and fee shipping. Order arrived in perfect condition because of the expert packaging. "


Verified
5/5

2025-02-06

Best Price on Parts and FREE shipping? YES!

"I wanted to upgrade skid plates on my new 2024 Land Cruiser - my local dealers all wanted MSRP. Serra knocked off quite a bit AND provided free shipping - no small feat due to the weight and size of the parts. Plus, the service manager Eric was super helpful. "


Verified
1/5

2025-02-03

Poor Customer Service

"Some of my parts order went missing in transit. I contacted Serra and they said that once it leave their hands, it is no longer their responsibility. "


Verified
1/5

2025-01-27

Sent the wrong parts

"I was sent incorrect parts as part of my order. Communication to correct the issue has been very slow and poor. I'm now being told I need to return the incorrect part before they will ship me the correct part. I shouldn't be penalized due to the part's department error in when I will finally receive the correct part (~15-20 dollar part). "


Verified
5/5

2025-01-24

The parts department is the best you will find.

"Eric and the rest of the parts department team always provide the best service and prices for Toyota parts. You'll also find that they are the only Toyota parts supplier that will adequately package and secure all of your parts before shipping. "


Verified
5/5

2025-01-23

Great experience!

"Eric was very helpful in accommodate my needs when I had to add an extra part to my order.
Thank you!
"


Verified
5/5

2025-01-14

Great service

"Quick, efficient shipping. Great pricing. "


Verified
5/5

2025-01-08

Go to for TEQ parts!

"Great experience working with Serra Toyota. Great value and the packing is always spot on!"


Verified
5/5

2025-01-05

Great service

"Great prices and good overall experience."


Verified
1/5

2024-12-26

Very slow!

"Should not take 3 weeks to ship 8 quarts of ATF."


Verified
1/5

2024-12-24

Never shipped my order

"Dashcam never shipped. Terrible "


Verified
1/5

2024-12-21

Waiting on order

"I ordered parts online 1 month ago and have yet to recieve the parts or a shipping notification."


Verified
5/5

2024-12-20

Always amazing

"Not sure I can shop anywhere else. Thank you Eric"


Verified
5/5

2024-12-19

Tundra

"Got the parts I wanted cheaper than auto parts store. Plus the people at the counter were very helpful because the parts department guy left even though I called and said I was on my way & got there @ 3min till 6pm & he was gone but they got it for me even though it wasn’t there job! Very happy!"