ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.43/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-11-05

Toyota Highlander Hybrid crossbars.

"Great price , free shipping and fast delivery.Thank you!!"


Verified
4/5

2024-11-03

Great parts with even better price.

"Got the parts I needed. No issues with ordering. Shipping was fast since I only live in TN. "


Verified
5/5

2024-11-01

Excellent Servic

"Eric did a great job of informing me on my order. "


Verified
5/5

2024-10-29

Best all around.

"Great service, knowledgeable and great prices."


Verified
5/5

2024-10-28

Excellent service

"The best prices, quick service, and knowledgeable staff!
Eric is the man !
"


Verified
5/5

2024-10-28

Congratulations

"I was impressed with the price and the time I received the products I bought.
Congratulations.
"


Verified
5/5

2024-10-19

Counter staffer was sweet and helpful

"Did an online order and it was ready within a moment of walking in. No messing around. She was very helpful. I’ll be back"


Verified
5/5

2024-10-10

Excellent Service

"The Parts Department was more than helpful, friendly and professional. Thank you."


Verified
5/5

2024-10-08

Serving the Toyota Community!

"Serving the Toyota Community!"


Verified
5/5

2024-10-02

Great customer service

"I ordered some parts for a brake job I was doing on a time constraint and they made sure I had all my parts as fast as possible. I was shocked at how quickly I received them. Their prices for parts were slightly, and I mean ever so slightly, more expensive than other dealerships but with the $200 shipping credit, they were significantly cheaper overall. Would highly recommend! "


Verified
5/5

2024-09-28

Parts Parts Parts

"I get most of my Toyota parts from Serra. Eric Francis is always great to work with."


Verified
1/5

2024-09-21

Don't order parts from here

"It will take forever to get your parts shipped from here. Cards are charged weeks in advance of shipping.

Refund was issued within hours of this review.
"


Verified
5/5

2024-09-19

Amazing Customer Service

"Spoke with Bradley when I called and he confirmed my parts were in stock, and he was very knowledgeable about each and every item. Eric then emailed me a detailed confirmation once I placed my order, and although he was extremely busy, he sent my parts out as soon as he could because he knew my car couldn't be driven without them. Bradley and Eric went above and beyond, and were absolutely fantastic! Will make them my first stop when looking for parts again because of those two great guys!"


Verified
5/5

2024-09-19

Good customer service

"Eric was helpful w questions good prices and fast shipping "


Verified
1/5

2024-09-17

Bad experience

"Bad experience this time, not recommended "