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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-06

great on line store

"shipping was extremely quick, easy to find what I was looking for and I was able to use a coupon"


Verified
1/5

2016-05-05

sent an invoice but no machine

"I would like for the site to fix this issue. if you do not get approve do not send an invoice with confirmations of purchase. "


Verified
5/5

2016-05-05

They delivered when others couldn't

"I needed a foot pedal for my Lily Viking sewing machine and after checking online, I kept finding it out of stock and many didn't know if they still made them. Sewing Machines Plus had it on backorder and followed up the following week to see if the supplier was sending it. They then contacted me to let me know it was in and they had it in my hands in 2 days as I recall. Great service staff"


Verified
5/5

2016-05-05

Sewing Machines Plus gets an A+

"Delivered even before it was promised!"


Verified
5/5

2016-05-05

smooth move

"I got me frame and sewing machine from sewing machine plus, i wasnt to sure about it at first but im glad i did decide to get them. The lady was very nice & friendly, and helped me decide on what to get. The machine just glides down the frame so nice & smooth. If you have a chance to order from machine plus you need to order from them :) very great service :) "


Verified
5/5

2016-05-04

Tidy n timely

"My package was delivered nicely packaged to eliminate breakage and in no time at all."


Verified
5/5

2016-05-04

Can't wait to use my new feet!

"Thanks for having feet for my slanted Singer 301A."


Verified
5/5

2016-05-04

Pleasurable Customer Survice

"Say what they stand by and follow up with customers to insure satisfaction. Plesent to work with to resolve issues and have great products at competitive prices. "


Verified
5/5

2016-05-04

Great

"Rapid shipping, packed good. Just what I wanted. Love it, love it love it."


Verified
5/5

2016-05-04

Great Experience Dealing with SMP!

"ordered two products; confirmed, delivered quickly and products are wonderful. Thanks Sewing Machines Plus......"


Verified
5/5

2016-05-04

"One item was missing from my order. I called & they sent it out immediately. The customer service department was very efficient and easy to deal with. I will definitely purchase from them again."


Verified
5/5

2016-05-04

As advertised

"I'm glad that tracking was available as my mail service screwed up, but when my order did finally arrive, it was exactly what I had wanted and ordered"


Verified
5/5

2016-05-04

Queenrrt

"I was pleased with the sales person, she knows how to complete a deal. She was able to educate me the types of machines. By the time the call ended, I had upgraded on her recommendations. "


Verified
5/5

2016-05-04

great service!

"I have always had great service from Sewing Machines Plus. The products I have ordered are always as represented on the website and if you have questions they will answer them promptly. Definitely will order from them again."


Verified
5/5

2016-05-04

Super customer service

"Very pleased with Sewing Machines Plus. I had heard good things about this company and this was a first time order. But you know...the true test of a company is customer service. My order was shipped quickly and everything was fine except one item. I contacted customer service and they shipped me a new item within 24 hours! I was very impressed. I will definitely be ordering from them in the future."